Junior Ticketing Executive
2 weeks ago
Responsibilities
- Planning travel itineraries, making reservations & ticketing, refunds & invoicing.
- Understand clients' need for complete accurate records of bookings and, offer the best alternatives available in terms of pricing & routing.
- Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level Agreement & clients' travel policies and, maintain accurate Client Profiles.
- Keeping up to date with product knowledge and sound travel advice to corporate customers.
- Build and maintain good working relationships with our corporate customers.
Requirement:
- Diploma in Tourism, Hotel or Business Management or any relevant.
- Preferably with related experience in the Corporate Travel and/or Airlines industry
- Good verbal and written communication and interpersonal skills
- Meticulous and able to work well in a fastpaced environment
- Customerfocused and good team player with a collaborative mindset to drive the best outcomes.
- Strong knowledge in Air Ticketing & use of GDS (Sabre, Galileo, Amadeus or any form of GDS Air Ticketing reservation system)
Job Types:
Full-time, Permanent
Pay:
RM1, RM2,800.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Experience work in travel agency?
Experience:
Ticketing System: 1 year (preferred)
Location:
- Seri Kembangan (preferred)
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