Junior Ticketing Executive

2 weeks ago


Seri Kembangan, Selangor, Malaysia Muslimtravelbug Sdn Bhd Full time

Responsibilities

  • Planning travel itineraries, making reservations & ticketing, refunds & invoicing.
  • Understand clients' need for complete accurate records of bookings and, offer the best alternatives available in terms of pricing & routing.
  • Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level Agreement & clients' travel policies and, maintain accurate Client Profiles.
  • Keeping up to date with product knowledge and sound travel advice to corporate customers.
  • Build and maintain good working relationships with our corporate customers.

Requirement:

  • Diploma in Tourism, Hotel or Business Management or any relevant.
  • Preferably with related experience in the Corporate Travel and/or Airlines industry
  • Good verbal and written communication and interpersonal skills
  • Meticulous and able to work well in a fastpaced environment
  • Customerfocused and good team player with a collaborative mindset to drive the best outcomes.
  • Strong knowledge in Air Ticketing & use of GDS (Sabre, Galileo, Amadeus or any form of GDS Air Ticketing reservation system)

Job Types:
Full-time, Permanent

Pay:
RM1, RM2,800.00 per month

Benefits:

  • Cell phone reimbursement
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Experience work in travel agency?

Experience:

Ticketing System: 1 year (preferred)

Location:

  • Seri Kembangan (preferred)

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