Front Desk Officer Admin Assistance
2 weeks ago
Position:
Front Desk Officer - (Full time)
Job Descriptions:
- Process guest check-in, assigning rooms and activating room keys
- Providing guests with information about the hostel and its activities
- Give guests information and directions regarding property and local areas of interest
- Answer, respond to and process all guest calls, messages, questions or concerns
- Process daily sales and inventory management report.
- Complete basic cashier and bookkeeping responsibilities
- Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
- Process check-out and resolving any disputed charges
- Process payments and room charges, as well as cashing guests' personal and traveller's cheques
- Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
- Any other ad-hoc tasks as assigned by the management
What we're looking for:
- A warm, people-oriented demeanor
- A team-first attitude
- Positive outlook and outgoing personality
- Flexibility, problem-solving skills and multi-tasking ability
What we offer:
- Starting salary - RM2,200
- Lunch/Meal provided
- Recognition program
- Monthly service charges/performance bonus - up to RM400 to RM600 per month upon confirmation
Job Types:
Full-time, Part-time, Permanent
Salary:
From RM2,200.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Language:
- English (required)
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