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Global Client Support Specialist
2 weeks ago
Contract term for 12 months and good personal development opportunity for permanent position in the organization after expiry of contract.
Role & Responsibilities
Communicate and maintain relationships with our clients both foreign and local.
communicating with clients and preparing for submission
- Coordinate visa and work permit process of foreign nationals and all other related
services, and ensure good services experience with clients for ESD
- Compilation and submission of all related documents related for business licensing
- Compile and scan all related receipts and assist the team with invoicing and followup when necessary
- Maintain and regularly update respective data base system of client development
- Prepare submission for all related documents for business licensing complaint
- Track and monitor followup post submission request from immigration
- Well versed in understanding specific visa/work permit processes, lead fresher
regulatory, able to identify potential issues that may cause delay or anticipation of
deferral and raise the matter promptly to head of department.
Qualifications
other equivalent field
- Minimum 3 years working experience in Malaysia Immigration visa processing and/or Human Resource knowledge
- Compilation and submission of all related documents related for business licensing
- Compile and scan all related receipts and assist the team with invoicing and followup when necessary
- Maintain and regularly update respective data base system of client development
- Prepare submission for all related documents for business licensing complaint
- Track and monitor followup post submission request from immigration
- Well versed in understanding specific visa/work permit processes
- Strong time team lead skills, well organised and motivated to exceed expectations
- Demonstrate excellent communications skills and adapt good communication
- Good command of English and Bahasa both written and spoken
- Able to work as a team, independent and proactive
- Good computer knowledge and able to use microsoft outlook,powerpoint,excel,word,etc proficiently.
Job Types:
Full-time, Contract
Contract length: 12 months
Pay:
RM3, RM4,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What is your notice period? (REQUIRED)
- What is your last drawn salary? (REQUIRED)
- What is your expected salary? (REQUIRED)
- Do you have minimum 2 o 3 years working with 3 years working experience in Malaysia Immigration visa processing?
- Are you fluent/proficient in both English and Bahasa malaysia(malay) language in both written and spoken?
- Are you able to work independently and as a team whenever required?
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