Night Shift Mandarin Customer Service

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia KAALI HR SDN. BHD. Full time

Requirements:

  • Permanent Night Shift (8pm5am/11pm 8am)
  • Monday to Friday (weekend off)
  • Fresh Grad with SPM are welcomed to apply.
  • Good in Mandarin and English.

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.

Benefits:

  • Travel allowance, KPI allowance, Shift allowance etc will be given
  • RM 7000 will be provided for the first year bond with the company.
  • Employee insurance.

Job Types:
Full-time, Fresh graduate

Salary:
From RM3,425.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Night shift

Supplemental pay types:

  • Attendance bonus
  • Performance bonus
  • Signing bonus

Application Question(s):

  • Are you able to start immediately?

Education:

  • STM/STPM (required)

Language:

  • Mandarin (required)
  • English (required)
Expected Start Date: 09/04/2023

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