Banking Customer Service Mandarin

Location: Kuala Lumpur Sentral, Malaysia.Salary: Basic - RM 3500 (Basic)Market: Singapore CustomersShift: RotationalEducation: Bachelor's Degree/Diploma/SPMHead Counts: 5Experience: Minimum 6 months as customer service in Domestic or International bankingJob Description:We are seeking a dedicated and customer-focused individual to join our team as a Customer...

Minimum Requirements: Relevant working experience in banking industry as customer services is preferred or fresh graduate. Mandarin and English should be good. Knowledge of customer service practices and principles Excellent data entry and typing skills. Superior listening, verbal, and written communication skills Ability to handle stressful situations...

_Singapore Bank in Malaysia looking for Customer Service Executive_ Support Singapore customers Ensures highest standard of service delivery on personalised phone services to our customers. Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. Determine the needs of the...

IMMEDIATELY INTAKE IN FEB INTAKESResponsibilities: Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Respond to customers on timely manner while following...

The company:Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.Job highlights:- _Full...

Designation: Customer Service Executive - BankingLocation: Menara UOB (nearby Masjid Jamek)Operation hour: rotational shift (5 working days with 2 off days); 8am - 5 pm; 11 am - 8 pmSalary package: RM RM 2800 upon your interview performanceTerm and Contract: 3 months contractJob Responsibilities:Assisting customers with inquiries: Responding to customer...

Vacancy: Mandarin Speaker Customer Service - Banking*Location: Kuala Lumpur Sentral, Malaysia.Salary:Basic - RM 4500 (Basic)Market: Singapore CustomersShift: RotationalEducation: Bachelor's Degree/Diploma/SPMHead Counts: 5*Job Description: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative for our...

Location: KL SentralSalary: up to RM 5,800Operation Hours: 9am - 6pm, Mon Fri Answer inbound calls in a timely and friendly manner Reply to queries sent through the bank's Contact Us inquiry form Reach out to customers for information/documents in supporting Request for Information ("RFI") from KYC, AML, risk, and operations teams Perform call back with...

minimum 1 year of Customer Service experience in BANKINGBase Salary - RM 4500Education - SPM & AboveStart Date - 21st August 202- Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer...

Job Title: Customer Service English Speaker (Banking)Job Description:As a Customer Service English Speaker in the banking industry, you will be responsible for providing exceptional service and support to English-speaking customers. Your primary objective is to ensure a positive customer experience while handling various banking-related inquiries, issues,...

Designation: Customer Service Executive - BankingLocation: Menara UOB (nearby Masjid Jamek)Operation hour: rotational shift (5 working days with 2 off days); 8am - 5 pm; 11 am - 8 pmSalary package: RM RM 2800 upon your interview performanceTerm and Contract: 3 months contractJob Responsibilities:Assisting customers with inquiries: Responding to customer...

Location:Kelana JayaSalary:up to RM 6,000 (Basic)Allowance:RM 300 (fix)Operation hours:Mon - Fri, 8 am - 6 pm ( 9 hours per day)Job Descriptions:Answer inbound calls in a timely and friendly mannerReply to queries sent through the bank's Contact Us inquiry formReach out to customers for information/documents in supporting Request for Information ("RFI") from...

Greetings This is Niharika from Eteam. Currently we are hiring Mandarin speakers to work with one of our clients.Role - Customer Service - MandarinLocation - KL sentralLanguage - Mandarin and EnglishSalary - RM Joining - 3rd JulyMin 1year expereince in Telecommunication customer serviceSPM AND aboveOnline interviewWhatsapp Salary: RM4, RM4,300.00 per...

The job scope:- Handling Inbound calls, resolving customer enquiries related to credit calls and online banking:- Aim to provide first-call resolution:- Achieve great communication with customers by maintaining a professional attitude even in a fast paced environmentRequirement:Minimum SPM is required.Attractive salary package is provided:Basic + RM 1K...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Job descriptionResponsibilities: Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions. Responsible for identifying and escalating customer issues to the appropriate department. Maximizes opportunities to up sell or crosssell Bank's products and services whenever to meet customer's needs. Updates...

Job Summary:Job Description: Providing accurate information and resolving customer issues related to digital banking products and services.Maintaining a high level of product knowledge to effectively support customer needEnsuring timely and accurate documentation of all customer interactions in the company's CRM system.To meet the Key Performance Indicator...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Position: Non-voice Customer Service Representative - MandarinLocation: Menara Bangkok Bank, Berjaya Central ParkWorking hours: Rotational shift; 7 AM - 4 PM, 2 PM - 11 PM, 10:30 PM - 7:30 AMWorking days: 5 working days, 2 off daysSalary: RM4,000 - RM4,500 (basic) + shift allowance (RM20 per hour) + OTRequirements: SPM with customer service working...

Working Hour Regular Hours Monday Friday Business Area Operations Location Malaysia Kuala Lumpur Description Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. Handle escalated complaints to Management and Regulators Understands business and customer personas and behavior Identify root cause for all...