Banking Customer Service
2 weeks ago
Base Salary - RM 4500
Education - SPM & Above
Start Date - 21st August 202- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Pay:
RM4, RM4,500.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma/Advanced Diploma (required)
Experience:
Customer Care Specialist: 1 year (required)
Language:
- English (required)
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