Banking Customer Service

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Full time
minimum 1 year of Customer Service experience in BANKING

Base Salary - RM 4500

Education - SPM & Above

Start Date - 21st August 202- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Pay:
RM4, RM4,500.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (required)

Experience:

Customer Care Specialist: 1 year (required)

Language:

  • English (required)
Expected Start Date: 08/21/2023

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