Service Spclst

Working Hour Regular Hours Monday Friday Business Area Asset Management Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Serving trustees retail customers by developing and providing best in class products and services Management of agents and business partners to ensure high quality standards and enhanced customer experience Optimise existing...

Working Hour Regular Hours Monday Friday Business Area Community Banking Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Identify and develop merchant acceptance solutions to address full range of end user payment acceptance requirements Understand customer journey from payment acceptance perspective to contribute to the overall goal and to take...

Working Hour Regular Hours Monday Friday Business Area Asset Management Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Serving trustees corporate customers by developing and providing best in class products and services Managing end to end corporate customer journey Focused on relationship building with corporate customers Optimise existing...

Working Hour Regular Hours Monday Friday Business Area Community Banking Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Support the squad with identifying required alignments and timelines with key CoEs/SP and Support Functions Design, develop, and test digital engagement platforms to allow customers to perform investments simply and quickly...

Working Hour Regular Hours Monday Friday Business Area Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Responsible to grow market share and transaction banking business of assigned portfolio (existing and new). Accountable for enhanced usage and promote crossselling of TB products & services with assigned portfolio. To execute and drive GTB...

Job DescriptionThe PositionThe GDO Source to Settle (STS) Specialist will work with a team of around 12 professional StS colleagues in the GDO Kuala Lumpur Office delivering and managing end to end StS processes. Additionally, the StS Specialist will work daily with our global BPO partner who executes StS Transactional services for Organon in the Region. The...

Working Hour Regular Hours Monday Friday Business Area Community Banking Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Identify and develop merchant acceptance solutions to address full range of end user payment acceptance requirements Understand customer journey from payment acceptance perspective to contribute to the overall goal and to take...

Working Hour Regular Hours Monday Friday Business Area Compliance Location Malaysia Kuala Lumpur DescriptionPrimary Objective:Review of product, services, policies, procedures and other key documents submitted by business/functional units to ensure adherence to RHB's compliance obligations.Key Responsibilities: Review new/enhanced proposal papers, process...

Working Hour Regular Hours Monday Friday Business Area Compliance Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Successfully deliver and operationalisation the AML CFT requirement and support uplift of RHB's group wide AML/CFT capabilites, includes the overarching operating model, people, processes and systems. Support RHB Group to meet...

Working Hour Regular Hours Monday Friday Business Area Compliance Location Malaysia Kuala Lumpur DescriptionPrimary Objective: Reviewing and maintaining list of related laws, statutes and guidelines Provides Compliance advisory to IT Project PSC across the Group Product & Services proposal review for business units Conduct technology/IT compliance thematic...

Working Hour Regular Hours Monday Friday Business Area Community Banking Location Malaysia Kuala Lumpur DescriptionPrimary Objective: To drive deposit business from customer acquisitions and building balances. Propose, plan, manage & execute marketing & business activities according to product strategy to meet planned goals & objectives. Management of...

Working Hour Regular Hours Monday Friday Business Area Compliance Location Malaysia Kuala Lumpur DescriptionPrimary Objective:To assist in providing assurance to Board and Senior Management on the Bank's level of compliance to regulatory requirementsKey Responsibilities: Assist in formulation of scope of review for compliance review on business/functional...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. - Handle escalated complaints to Management and Regulators - Understands business and customer personas and...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description - Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. - Handle escalated complaints to Management and Regulators - Understands business and customer personas and behavior - Identify root...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Continuously capture Voices of Customers and Voices of Employees to gain a complete view of customer experience - Measure, monitor and report customer satisfaction and engagement levels to continuously improve...

Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Serving trustees retail customers by developing and providing best in class products and services - Management of agents and business partners to ensure high quality standards and enhanced customer...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Identify and develop merchant acceptance solutions to address full range of end user payment acceptance requirements - Understand customer journey from payment acceptance perspective to contribute to...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: To drive customer/partner journey, operational design, business value and value proposition implementation for partner propositions to ensure go to market is achieved timely and smoothly. To participate...

Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Serving trustees corporate customers by developing and providing best in class products and services - Managing end to end corporate customer journey - Focused on relationship building with corporate...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Support the squad with identifying required alignments and timelines with key CoEs/SP and Support Functions - Design, develop, and test digital engagement platforms to allow customers to perform...

Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Serving trustees retail customers by developing and providing best in class products and services - Management of agents and business partners to ensure high quality standards and enhanced customer...

Working Hour - Regular Hours - Monday - Friday- Business Area - Shariah Business & International Business- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Drive customer acquisition, satisfaction and retention - Grow market share and share of customers’ wallet - Increase customers’ product portfolio breath - Support business...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Identify and develop merchant acceptance solutions to address full range of end user payment acceptance requirements - Understand customer journey from payment acceptance perspective to contribute to...

Working Hour - Regular Hours - Monday - Friday- Business Area - Compliance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Review of product, services, policies, procedures and other key documents submitted by business/functional units to ensure adherence to RHB’s compliance obligations. **Key Responsibilities**: - Review...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Understand premier customer journey of affluent and wealth customers to support premier RM - Ethnographic research to understand customer /Premier RM pain points & market intelligence of competitor...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Responsible for the growth and achieving Bancassurance targets agreed with business partners - Management of distribution channels based on regions/category - Provide support in terms of sales planning,...

Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Serving trustees corporate customers by developing and providing best in class products and services - Managing end to end corporate customer journey - Focused on relationship building with corporate...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Enhance usage and promote cross-selling of TB products & services by existing customers - Responsible to grow market share and transaction banking business of assigned portfolio (existing and new). - To drive GTB agenda on...

Working Hour - Regular Hours - Monday - Friday- Business Area - Compliance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Reviewing and maintaining list of related laws, statutes and guidelines - Provides Compliance advisory to IT Project PSC across the Group - Product & Services proposal review for business units - Conduct...

Working Hour - Regular Hours - Monday - Friday- Business Area - Compliance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Reviewing and maintaining list of related laws, statutes and guidelines - Provides Compliance advisory to IT Project PSC across the Group - Product & Services proposal review for business units - Conduct...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Enhance usage and promote cross-selling of TB products & services by existing customersResponsible to grow market share and transaction banking business of assigned portfolio (existing and new).To drive GTB agenda on...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Assist the Head, GWB Performance Reporting and Strategy in the business planning, budget and forecasting process of SBGs within GWB to ensure alignment to the direction and goals of the Group, as well as tracking of SBGs...