Assoc Spclst, Tb Sme/cs

3 weeks ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Enhance usage and promote cross-selling of TB products & services by existing customers
- Responsible to grow market share and transaction banking business of assigned portfolio (existing and new).
- To drive GTB agenda on utilization of trade and cash management with the assigned portfolio through close collaboration with stakeholders i.e RMs, Operations, Branches etc
- To manage and maintain good and cordial relationship with assigned portfolio.
- To create relevant client value proposition through product related ideas for meeting customer needs.
- To ensure Pricing Variation and or Operational Empowerment (OE) requests are requested in accordance with standard / pre-approved criteria and business strategy.

To assist Unit Head Portfolio Management to execute specific assignments, campaigns, plans and strategies to assigned portfolio.

**Key Responsibilities**:
**Strategy & Planning**
- Build deep understanding of customer’s business needs and decision making process of assigned portfolio.
- Responsible to manage and optimize GTB opportunities with assigned portfolio to achieve the targeted growth and KPIs.
- To attain complete ownership of trade and cash utilization of assigned portfolio.
- Plan and execute customer engagements to remain the point of contact for customers/RMs

**Sales & Marketing**
- Track bill maturity, plan customer calling activity, analyze and forecast drawdown of portfolio customers
- Manage and maintain close relationship and rapport with key contacts/decision makers of assigned portfolio.
- Proactive customer calling for utilization and implement steps / measures to revive and grow trade and cash utilization.
- Promote and capture export business i.e LC Nego/Discounting from the assigned portfolio.
- To reactivate, convert and onboard assigned portfolio on Reflex Premium and TS Lite
- Proactively promote cash management services and operating account to assigned portfolio.

**People & Stakeholder Management**
- Maintain strong engagement with key stakeholders especially GBB RMs, Product Squads, Service Partner/Operations and Branches to drive TB utilization with assigned portfolio.
- Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e Product Squads and Service Partner/Operations for improvement.
- Organize and conduct regular account planning sessions and reviews with GBB RMs and CBBCs.

**Governance**
- Guided by and comply strictly with the relevant Bank’s product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.
- Understand and comply strictly with BNM guidelines and Bank’s guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services

Always achieve good audit rating.
- Requirements

**Requirements**:

- Practitioner with Cash and Trade knowledge.
- CDCS is an added advantage
- More than 5 years of relevant experience in cash and trade sales
- Deep knowledge of TB products
- Proven ability to manage portfolio of accounts independently.

Proven track record to scope opportunities and deliver sales targets.
- Good business acumen
- Resourceful with strong sales and self discipline.
- Good communication skill - able to articulate and present ideas and pitches effectively
- Good interpersonal skills
- Team player
- Able to work independently
- Self-starter, initiative and willing learner

Influencing skill
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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