Spclst, Tb Sme

3 weeks ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:
Enhance usage and promote cross-selling of TB products & services by existing customersResponsible to grow market share and transaction banking business of assigned portfolio (existing and new).To drive GTB agenda on utilization of trade and cash management with the assigned portfolio through close collaboration with stakeholders i.e RMs, Operations, Branches etcTo manage and maintain good and cordial relationship with assigned portfolio.To create relevant client value proposition through product related ideas for meeting customer needs.To ensure Pricing Variation and or Operational Empowerment (OE) requests are requested in accordance with standard / pre-approved criteria and business strategy.To assist Circle Lead and Team Lead to execute specific assignments, campaigns, plans and strategies to assigned customers.

**Key Responsibilities**:
Strategy & PlanningBuild deep understanding of customer’s business needs and decision making process of assigned portfolio.Responsible to manage and optimize GTB opportunities with assigned portfolio to achieve the targeted growth and KPIs.To attain complete ownership of trade and cash utilization of assigned portfolio.Plan and execute customer engagements to remain the point of contact for customers/RMs

Sales & MarketingTrack bill maturity, plan customer calling activity, analyze and forecast drawdown of portfolio customersManage and maintain close relationship and rapport with key contacts/decision makers of assigned portfolio.Proactive customer calling for utilization and implement steps / measures to revive and grow trade and cash utilization.Promote and capture export business i.e LC Nego/Discounting from the assigned portfolio.To reactivate, convert and onboard assigned portfolio on Reflex Premium and TS LiteProactively promote cash management services and operating account to assigned portfolio.

People & Stakeholder ManagementMaintain strong engagement with key stakeholders especially GBB RMs, Product Squads, Service Partner/Operations and Branches to drive TB utilization with assigned portfolio.Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e Product Squads and Service Partner/Operations for improvement.Organize and conduct regular account planning sessions and reviews with GBB RMs and CBBCs.

GovernanceGuided by and comply strictly with the relevant Bank’s product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.Understand and comply strictly with BNM guidelines and Bank’s guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and ServicesAlways achieve good audit rating.
- Requirements

**Requirements**:
Bachelor Degree -.
- CDCS is an added advantage

More than 5 years of relevant experience in cash and trade salesDeep knowledge of TB productsProven ability to manage portfolio of accounts independently.

Proven track record to scope opportunities and deliver sales targets.

Other skills required:Good business acumenResourceful with strong sales and self discipline.Good communication skill - able to articulate and present ideas and pitches effectivelyGood interpersonal skillsTeam playerAble to work independentlySelf-starter, initiative and willing learnerInfluencing skill
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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