Specialist, Tb Sme

2 weeks ago


Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Acquire new GBB customers (business development) for TB products & services
- Responsible to drive and grow new GTB revenues, product (cash & trade) penetration and market share with assigned customers (existing and new).
- Up-tier and strengthen relationships with assigned customers through value creation proposition and positioning ourselves as value add and consultative partner.
- To optimize cross selling opportunities to enhance overall customers' profitability.
- To assist Circle Lead and Team Lead to execute specific assignments, campaigns, plans and strategies to assigned customers.
- Collaborate with GBB for new customer origination and on boarding

**Key Responsibilities**:
Strategy & Planning
- Build deep understanding of customer’s business needs, footprint and decision making process.
- Take the lead in identifying client working capital needs, engaging key decision makers, developing solutions and leading pitches with target customers.
- Plan and execute customer engagements to remain the point of contact for customers/RMs

Sales & Marketing
- Engage new customers and design customized solutions involving TF and CM products & services according to their needs
- Hold discussion with customer to identify working capital needs and business requirements
- Develop solutions and new ideation to meet customer's working capital needs; prepare client proposal and presentation material
- Execute client value propositions, proposals, solutions & product bundling for target customers
- Work closely with other Business Circles, Product Squads and Service Partner / Operations to ensure customized solutions are delivered
- Create and maintain up-to-date pipeline report to track sales activities and close deal opportunities
- Conduct product training and client events

People & Stakeholder Management
- Maintain strong engagement with key stakeholders especially GBB RMs, Product Squads, Service Partner/Operations and Branches to drive origination and sales agenda.
- Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e GTB Product Squads and Service Partner/Operations for improvement
- Organize and conduct regular account planning sessions and reviews with GBB RMs and CBBCs

Governance
- Guided by and comply strictly with the relevant Bank’s product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.
- Understand and comply strictly with BNM guidelines and Bank’s guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services.
- Requirements

**Requirements**:

- Bachelor Degree
- Practitioner with Cash and Trade knowledge
- CDCS is an added advantage

Preferred level of Experience (by years/function/industry):

- More than 8 years of relevant experience in cash and trade sales
- Deep knowledge of TB products
- Proven ability to manage portfolio of accounts independently.
- Proven track record to scope opportunities and deliver sales targets.

Other skills required:
Strong business acumen
Resourceful with strong sales and self discipline.
Good communication skill - able to articulate and present ideas and pitches effectively
Good interpersonal skills
Strategic and analytical mindset
Team player
Able to work independently
Self-starter, initiative and willing learner
Influencing skill
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards



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