Snr Spclst, Tb Sme

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time
Working Hour

  • Regular Hours


 Monday
  • Friday
  • Business Area
  • Location


 Malaysia
  • Kuala Lumpur
  • Description

Primary Objective:

  • Responsible to grow market share and transaction banking business of assigned portfolio (existing and new).
  • Accountable for enhanced usage and promote crossselling of TB products & services with assigned portfolio.
  • To execute and drive GTB agenda on utilization of trade and cash management with the assigned portfolio through close collaboration with stakeholders i.e RMs, Operations, Branches etc
  • To manage and maintain good and cordial relationship with assigned portfolio to enhance stickiness.
  • To ideate client specific value proposition through product related ideas for meeting customer needs.
  • To ensure Pricing Variation and or Operational Empowerment (OE) requests are requested in accordance with standard / preapproved criteria and business strategy.
  • To assist Team Lead and Circle Lead to execute specific assignments, campaigns, plans and strategies to assigned portfolio.
Lead & collaborate with SME/Commercial Banking RMs to execute plans and strategies to achieve set target.

Primary Objective:

  • Responsible to grow market share and transaction banking business of assigned portfolio (existing and new).
  • Accountable for enhanced usage and promote crossselling of TB products & services with assigned portfolio.
  • To execute and drive GTB agenda on utilization of trade and cash management with the assigned portfolio through close collaboration with stakeholders i.e RMs, Operations, Branches etc
  • To manage and maintain good and cordial relationship with assigned portfolio to enhance stickiness.
  • To ideate client specific value proposition through product related ideas for meeting customer needs.
  • To ensure Pricing Variation and or Operational Empowerment (OE) requests are requested in accordance with standard / preapproved criteria and business strategy.
  • To assist Team Lead and Circle Lead to execute specific assignments, campaigns, plans and strategies to assigned portfolio.
Lead & collaborate with SME/Commercial Banking RMs to execute plans and strategies to achieve set target.

Key Responsibilities:

Strategy & Planning

  • Build deep understanding of customer's business needs and decision making process of assigned portfolio.
  • Responsible to manage and optimize GTB opportunities with assigned portfolio to achieve the targeted growth and KPIs.
  • To attain complete ownership of trade and cash utilization of assigned portfolio.
  • Plan and execute customer engagements to remain the point of contact for customers/RMs

Sales & Marketing

  • Track bill maturity, plan customer calling activity, analyze and forecast drawdown of portfolio customers
  • Manage and maintain close relationship and rapport with key contacts/decision makers of assigned portfolio.
  • Proactive customer calling for utilization and implement steps / measures to revive and grow trade and cash utilization.
  • Promote and capture export business i.e LC Nego/Discounting from the assigned portfolio.
  • To reactivate, convert and onboard assigned portfolio on Reflex Premium and TS Lite
  • Proactively promote cash management services and operating account to assigned portfolio.

People & Stakeholder Management

  • Maintain strong engagement with key stakeholders especially GBB RMs, Product Squads, Service Partner/Operations and Branches to drive TB utilization with assigned portfolio.
  • Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e Product Squads and Service Partner/Operations for improvement.
  • Organize and conduct regular account planning sessions and reviews with GBB RMs and CBBCs.

Governance

  • Guided by and comply strictly with the relevant Bank's product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.
  • Understand and comply strictly with BNM guidelines and Bank's guidelines and policies in all mandatory eLearning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services
Always achieve good audit rating.

Key Responsibilities:

Strategy & Planning

  • Build deep understanding of customer's business needs and decision making process of assigned portfolio.
  • Responsible to manage and optimize GTB opportunities with assigned portfolio to achieve the targeted growth and KPIs.
  • To attain complete ownership of trade and cash utilization of assigned portfolio.
  • Plan and execute customer engagements to remain the point of contact for customers/RMs

Sales & Marketing

  • Track bill maturity, plan customer calling activity, analyze and forecast drawdown of portfolio customers
  • Manage and maintain close relationship and rapport with key contacts/decision

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