Spclst, Gwb Performance Rptrg

4 months ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Assist the Head, GWB Performance Reporting and Strategy in the business planning, budget and forecasting process of SBGs within GWB to ensure alignment to the direction and goals of the Group, as well as tracking of SBGs performance and initiatives progress to ensure objectives/goals set are achieved.
- Support GWB to achieve its target by contributing and participating in new business initiatives.
- Processes information with a dedication to accuracy and provide recommendation/ summary to aid the MD, GWB in making decision where applicable.
- Support the MD, GWB in making decisions by providing recommendations based on accurate information from various stakeholders.
- Operate as a key team member who, through initiative and developing an understanding of the business and its issues, is able to follow up on action points and information flow.
- Act as a key team member to coordinate and project manage key GWB business initiatives on behalf of GWB MD and follow up on action items through understanding the business and issues on behalf of GWB office.

**Key Responsibilities**:
Strategy, Planning & Performance Monitoring
- Support Head of GWB Performance Reporting and Strategy on the business plan, budget and forecasting process of SBGs within GWB to ensure timely submission and alignment to the direction and goals of the Group
- Support GWB’s management reporting, performance tracking and overhead management to ensure business objectives and targets are achieved.
- Provide excellent business partnership support to SBGs within GWB to enable efficient day to day operations and to support delivery of key strategic initiatives

Communications
- Provides background information, meeting summaries and/or supporting documents in preparation for scheduled appointments, meeting, and speaking engagements; coordinates with other departments as necessary for speeches and communications for preparation of specific engagements and maintains and tracks detailed priority list of projects and engagements.
- Processes all related incoming correspondence received, prioritizing and determining its disposition to ensure smooth follow-up and execution.
- Directs mail to appropriate internal staff with instructions and/or suggestions for preparation of a reply. Determines which correspondence can be handled by self and takes initiative in drafting responses for the MD’s signature based on knowledge of his activities, interests, priorities, and issues
- Reviews, proofreads, and formats all correspondence prepared for the MD’s signature to ensure accuracy and completeness, as well as consistency to the Group’s policy standards and exercises good judgment in following up with staff to ensure deadlines are met on documents requiring the MD’s signature;
- Produces meeting summaries and maintains and tracks MD’s priority lists of projects and other board memberships and responsibilities;
- Works independently and within a team on special and ongoing projects when necessary.
- Performs other duties as may be required.

People and Stakeholders Management
- Maintain strong engagement and working relationship with internal key stakeholder’s i.e Heads from GWB Pillars to support business plans and initiatives by following up closely on action items.

Others
- Support and assist the Group in any group wide projects and business initiatives involving GWB.
- All other responsibilities, as assigned by Head of GWB Performance Reporting and Strategy
- Requirements

**Requirements**:
Bachelor Degree - Degree in Accounting, Finance, Business, Law, Economics, Communication or equivalent professional qualifications or any discipline.
- Minimum 5 years’ experience preferably in Financial Institutions or Multi-National Companies, preferably covers investor relations, corporate communication, project management or functions that rely on strong communication skills.
- Involved as Business Partner / engagement with business stakeholders, as valuable member to the management team on services and solutions provider

Good understanding of Wholesale Banking products and BNM regulations is a plus point.
- Strong analytical and problem solving skills
- Proficiency in Microsoft Word and Power Point.
- Ability to take on initiative, follow-through on requests until completion, superb attention to detail
- Self-motivated with strong analytical and communications skills (written and oral)
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

  • Gwb Project Mgr

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To plan, manage and track projects progression and to ensure project deliverables are within scope, timeline and budget for business units under GWB - Engage with cross-functional stakeholders and vendors on matters...

  • Snr Spclst, Gvrnnc

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Assist Business Compliance Officer (BCO) in management reporting related to Anti-Money Laundering and Counter Financing Terrorism (AML/ CFT) for Group Wholesale Banking (GWB) and other compliance reporting requirements -...

  • Snr Project Mgr

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To plan, manage and track projects progression and to ensure project deliverables are within scope, timeline and budget for business units under GWB - Engage with cross-functional stakeholders and vendors on matters...

  • Compensation & Data Rptrg Lead

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Human Resource- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Drive HR analytics to ensure people priorities within RHB are met **Key Responsibilities**: - Drive people analytics by consolidating findings and recommending solutions to stakeholders and senior...

  • Service Spclst

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. - Handle escalated complaints to Management and Regulators - Understands business and customer personas and...

  • Service Spclst

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description - Handle Complaints Resolution end to end from contacting customers to closure of complaints/win back. - Handle escalated complaints to Management and Regulators - Understands business and customer personas and behavior - Identify root...

  • Process Spclst

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Continuously capture Voices of Customers and Voices of Employees to gain a complete view of customer experience - Measure, monitor and report customer satisfaction and engagement levels to continuously improve...

  • Assoc Spclst, Pm

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Human Resource- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Execute the development and implementation of RHB Group’s performance management system to inspire a high-performance standard, which empowers RHB Group and its workforce to meet and exceed business...

  • Spclst, Crdt Surveillance

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Ensure compliance with credit approval policies / guidelines by performing independent reviews - Identify weakness in processes which required tightening on policy and process changes by performing...

  • Spclst, education ecosystem

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Rhb Banking Group Full time

    Primary Objective: To maintain regular business performance tracking and communication which includes: Produce monthly performance/tracking report under Education Ecosystem i.e.university, staff and student accounts. Prepare communication deck for regions/branches on internal challenge, sales campaign and other business development related activities....

  • Spclst, Investors Exp

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Support the squad with identifying required alignments and timelines with key CoEs/SP and Support Functions - Design, develop, and test digital engagement platforms to allow customers to perform...

  • Spclst, Digital Lifestyle

    5 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: To drive customer/partner journey, operational design, business value and value proposition implementation for partner propositions to ensure go to market is achieved timely and smoothly. To participate...

  • Spclst, Retail Proposition

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Serving trustees retail customers by developing and providing best in class products and services - Management of agents and business partners to ensure high quality standards and enhanced customer...

  • Spclst, Digital Business

    6 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Discover innovation in digital platform through design thinking process and pivoted on customer journey / needs - Work across AM Tribe to develop digital platform leveraging needs across distribution...

  • Spclst, Segment Strategy

    5 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Develop customer segmentation strategies in alignment with overall Group Community Banking strategy - Identify bundling and cross-selling opportunities for customers (all segments) and develop plan -...

  • Spclst, Employee Exprnc

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Human Resource- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Develop and execute effective strategies and initiatives around the RHB employee value propositions to drive employee engagement, productivity and fulfilment to create a workplace in which every employee...

  • Spclst, Sme Experience

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: **Key Responsibilities**: - Identify areas where process improvements can be made across the organization, and work with cross-functional teams to develop and implement improvement initiatives. - Analyze...

  • Spclst, Corp Proposition

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Asset Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Serving trustees corporate customers by developing and providing best in class products and services - Managing end to end corporate customer journey - Focused on relationship building with corporate...

  • Spclst, Merchant Prop

    3 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Identify and develop merchant acceptance solutions to address full range of end user payment acceptance requirements - Understand customer journey from payment acceptance perspective to contribute to...

  • Spclst, Balance Scorecard Mgmt

    4 months ago

    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Data management - to cater for Nationwide Balance Score Card (BSC) tracker performance need. - Design and develop Performance Improvement Programme (PIP) tracking templates. - Performance Improvement...