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Perform monthly live chat and historical chat monitoring, evaluate, and generate chat rating report to the Customer Service Manager and Senior Operation Manager. Conduct training session to cater improvement on chat quality. Assist Customer Service Manager in design of chat monitoring formats and quality standards, coordinate to discuss individual staff...

Job DescriptionTo deliver excellent CS and manage the needs of Shopee's customer (through live chats)Liaise with other departments as required to resolve user issuesProfessionally handle the high volume of inquiries from customerRequirementAble to speak and write in English fluentlyJob InformationIndustryE-commerceEmploymentContractPosition...

Job DescriptionTo deliver excellent CS and manage the needs of Shopee's customer (through live chats)Liaise with other departments as required to resolve user issuesProfessionally handle the high volume of inquiries from customerRequirementAble to speak and write in English fluentlyAdditional RequirementGenderMale & FemaleJob...

Job DescriptionTo Deliver Excellent CS And Manage The Needs Of Shopee's Customer (Through Live Chats)Liaise With Other Departments As Required To Resolve User IssuesProfessionally Handle The High Volume Of Inquiries From CustomerRequirementAble To Speak And Write In English FluentlyAdditional RequirementGenderFemaleMin. GPA2Job...

Requirements: 1. Applicants with SPM level qualification and above 2. Applicants with fluent proficiency in English (Read, Speak, Type)3. Applicants with proficicy in Bahasa Malaysia (Read, Speak, Type)4. Applicants who can work from Monday-Friday, 9am – 6pm 5. Applicants who can start on 15th of May. 6. Applicants are required to be 25 years and...

We'll be hosting a Matter of Attraction event where we'll be sharing, chatting, connecting, and getting to know about life at lululemon If you inspire others with your passion for life, and crush your goals while living the sweat life, we'd like to invite you to join us.Date: 28th August 2023Time: 9.30 am to 1.00 pm (Session 1) 2.30 pm to 6.00 pm (Session...

To deliver excellent Customer Service and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customerRequirement Able to speak and write in English fluently Able to work in a shift basis / Campaign dayDetails:Shifts - 8am -5pm, 9am...

Requirements: 1. Applicants with SPM level qualification and above 2. Applicants have fluent proficiency in simplified Mandarin and English (read, speak, type)4. Applicants can work Rotational shift; 9 hours shift between 7am to 3am 5. Applicants can work 5 days a week with 2 rotational days off. 6. Applicants can start on 29th of May. 7. Applicants would...

Job Responsibilities: Handle inbound calls, emails, and live chat for inquiries, policy information, account management, claims processing, and general support File customer records including contact information, purchases, and billings Provide clear instructions to customers to resolve issues Reroute customer calls to other departments for advanced...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. Handle customer complaints and followup with the disposition actions Review or approve return and refund from all ecommerce platform as per customer request. Process and follow up returns and refund procedures. Provide information about our products...

We would like to request profiles for Seller Support role to be based in Mega Warehouse:- Join date:Early July- Contract duration: 6 months- Job scope:To deliver excellent CS and manage the needs of Shopee's customer (through live chats)Liaise with other departments as required to resolve user issuesProfessionally handle the high volume of inquiries from...

Handle customer inquiries and requests through live chat channels in a prompt, friendly, and professional manner. Effectively communicate with customers, thoroughly understanding their concerns, and providing accurate and timely responses. Resolve customer issues related to orders, returns, refunds, product information, and other inquiries adhering to...

Responsibilities:- Product Descriptions: Create and update detailed and compelling product descriptions for all items in the online store. Ensure product information is accurate, informative, and aligns with the brand's messaging.- Price Management: Monitor and update product prices based on promotions, discounts, and pricing strategies. Coordinate with...

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients...

**Job Description**: - To Deliver Excellent CS And Manage The Needs Of Customer (Through Live Chats) - Liaise With Other Departments As Required To Resolve User Issues - Professionally Handle The High Volume Of Inquiries From Customer **Requirement**: - Able To Speak And Write In English Fluently - Excellent written and verbal communication abilities. -...

Brainstorm and create effective scripts for Tiktok and Shopee Live - Host live streams for TikTok and Shopee and interact with the audience. - Monitor viewer engagement during live streams and adapt to the live content. - Demonstrate and showcase product features, answer questions, and provide real-time product recommendations. - Responsible for replying to...

To deliver excellent CS and manage the needs of customers (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer **Requirement** - Able to speak and write in English fluently **Job Types**: Full-time, Contract **Salary**: RM2,500.00 per month

Job Description To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customer Requirement Able to speak and write in English fluently Job Information Industry NORMAL Employment Position...

Job Description To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customer Requirement Able to speak and write in Mandarin and English fluently Job Information Industry SHIFTING Employment Position...

Job Description To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customer Requirement Able to speak and write in English fluently Job Information Industry E-commerce Employment Contract Position...

Job Description To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customer Requirement Able to speak and write in English fluently Job Information Industry Wholesale / Retail /...

Job Description To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of inquiries from customer Requirement Able to speak and write in English fluently Additional Requirement Gender Male & Female Job...

Job Description To Deliver Excellent CS And Manage The Needs Of Shopee's Customer (Through Live Chats) Liaise With Other Departments As Required To Resolve User Issues Professionally Handle The High Volume Of Inquiries From Customer Requirement Able To Speak And Write In English Fluently Additional Requirement Gender Female Min. GPA 2 Job...

Provide customer service and handle all inquiries, live chat from customer, and ensure customer satisfaction. - Handle E-commerce Platforms to promote company products, features, and current promotions. - Handle E-commerce Platforms including Live Streaming, - Handle the E-commerce Platforms in relation to channel, traffic acquisition, sales, conversion and...

To deliver excellent Customer Service and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer **Requirement**: - Able to speak and write in English fluently - Able to work in a shift basis / Campaign...

To deliver excellent Customer Service and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer **Requirement** - Able to speak and write in English fluently - Able to work in a shift basis / Campaign...

We would like to request profiles for Seller Support role to be based in Mega Warehouse: - **Contract duration**: 6 months - **Job scope**:To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issuesProfessionally handle the high volume of inquiries from customerAble...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

We would like to request profiles for Seller Support role to be based in Mega Warehouse: - **Join date**:Early July - **Contract duration**: 6 months - **Job scope**:To deliver excellent CS and manage the needs of Shopee's customer (through live chats) Liaise with other departments as required to resolve user issues Professionally handle the high volume of...

**Position**: Content Creator **Company**: EFA Western Delight **Location**:Lot 2555, batu 5 1/2, Jalan Meru, Klang, Selangor 41050 Meru, Selangor, Malaysia **Industry**: F&B Industry **Working Hour**: - Hybrid - Thursday (Offday) **Advertised**: _This job opportunity is being advertised by Acerbic Global SDN BHD, aiming to assist job seekers in securing...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...

Handle customer inquiries and requests through live chat channels in a prompt, friendly, and professional manner. - Effectively communicate with customers, thoroughly understanding their concerns, and providing accurate and timely responses. - Resolve customer issues related to orders, returns, refunds, product information, and other inquiries adhering to...

**Responsibilities**: - **Product Descriptions**: - Create and update detailed and compelling product descriptions for all items in the online store. - Ensure product information is accurate, informative, and aligns with the brand's messaging. - **Price Management**: - Monitor and update product prices based on promotions, discounts, and pricing...