Enterprise Services Manager

1 week ago

Subang Jaya, Selangor, Malaysia Siemens Healthineers Full time

Do you want to be part of our unique global team? We strive to be an employer of choice for everyone who seeks to continuously learn, innovate, and pioneer breakthroughs in healthcare for EVERYONE & EVERYWHERE.

This is our shared purpose, our reason for being.


We are pioneers seeking new paths towards better care with our team of close to 66,000 employees across the world.

We are a highly dedicated collective pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.


We offer you a flexible and dynamic environment with the opportunity to go beyond your comfort zone, to grow personally and professionally.

Sounds interesting?
Then come and join one of the largest employers in the MedTech industry and become part of team Siemens Healthineers Malaysia.


About the job:

Are you someone that makes things happen? Uncompromising in your commitment? Then YES We'd love to meet you.

We are looking for an enthusiastic person to own the
Enterprise Services Manager (Contract) role. Reporting to Business Head - IM & AT you will take the lead to drive all aspects of the implementation of
ES (Enterprise Services) projects, as well as support the sales team to develop solutions offering for ES.

Communication is a significant competence for project management experts to have. Indeed, good communication does not just mean being able to speak well with people—nevertheless, that is vital too. You must be able to clearly express the plans for your customers and stakeholders.


You can not only quickly assimilate and connect various pieces of information, understanding interrelationships and identifying issues and trends but you are confident in communicating your findings and suggestions to a variety of stakeholders in clear concise language together with your excellent presentation skills.

You have Project management for the thriving and timely fulfillment of committed deliverables and outcomes.

Here are some details on key areas of responsibility:

  • Support the planning and development of Enterprise Services offerings, including preparation of scoping documents, and presentation of services to potential customers
  • Lead the implementation of ES projects, ensuring successful and timely execution of the project as per contract
  • Manage client satisfaction throughout the contract period
  • Provide a professional customer interface to make recommendations on medical equipment needs, requirements, and best practices
  • Develop a list of medical equipment to be purchased, including quantity, cost estimation, budget management, specification, and equipment installation requirements
  • Effective communication and coordination with clients, hospital users, Medical Planners, Architects, Mechanical and Electrical Consultants, IT consultants, construction teams, vendors, and relevant local authority representatives
  • Manage medical equipment procurement and evaluation
  • Review project and equipmentrelated drawings, and coordinate equipment requirements with the design team, construction team, and vendors
  • Monitor and verify equipment delivery, installation, testing, commissioning, training, warranty, inventory, and maintenance management
  • Support compliance with regulatory standards and license requirements for equipment installation and use
  • Provide regular project status reports, identify project execution challenges, and implement improvement measures
  • Maintain knowledge and understanding of emerging technologies, products, hospital workflow, clinical procedures, healthcare industry practices, and guidelines
  • Responsible for implementation and adoption of Siemens Healthineers Tools, Processes, and guidelines

Key qualifications and experience:

  • Bachelor's Degree or Master's in a related field, such as biomedical engineering or medicalrelated discipline, and/or equivalent
  • Experience within the healthcare industry, particularly Medical Technology or Digital Health Solutions is advantageous but not essential
  • Minimum 5 years of working experience in hospital operation/medical equipment planning/procurement/ maintenance, or
  • Minimum 5 years of clinical healthcare experience or knowledge of patient care and clinical environments and medical equipment
  • Minimum 2 years of project management experience
  • Understand design and construction concepts and terminology

Our culture:


We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world.

We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously.

To all recruitment agencies:
Siemens Healthineers does not accep

  • Enterprise Domain Solution Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Ericsson Full time

    Grow with us:About this opportunity:The Enterprise team in MOAI CSS MYBDSL is a customer engagement function within CU MYBDSL that is driving the business development and engagement with CSPs to position Ericsson solutions by addressing Enterprise B2B uses cases of CSPs.As Enterprise Domain Solution Manager, you are engaging with CUs and CSPs to solution the...

  • Maxis Enterprise Outbound Customer Service

    1 week ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Enterprise Outbound Customer Service team. As an Enterprise Outbound Customer Service Representative, you will play a crucial role in proactively reaching out to Maxis Enterprise customers to understand their needs, resolve any issues, and enhance their overall service...

  • Enterprise Domain Solution Sales Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Ericsson Full time

    Grow with us:About this opportunity:The Enterprise team in MOAI CSS MYBDSL is a customer engagement function within Customer Unit Malaysia, Bangladesh and Sri Lanka that is driving the business development and engagement with CSPs and enterprises to position Ericsson solutions by addressing Enterprise B2B uses cases.As Enterprise Solution DSSM, you are...

  • Enterprise Architect

    1 day ago

    Subang Jaya, Selangor, Malaysia Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

  • Maxis Enterprise Outbound Customer Service

    1 week ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have an exciting opportunity for youRole Overview:As a Maxis Enterprise Outbound Customer Service Representative, you'll play a pivotal role in ensuring our enterprise clients receive top-notch service. Your...

  • Maxis Enterprise Outbound Customer Service

    1 week ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    We are seeking highly motivated and customer-centric individuals to join our Enterprise Outbound Customer Service team. As an Enterprise Outbound Customer Service Representative (Mandarin Speaking), you will play a crucial role in proactively reaching out to Maxis Enterprise customers who prefer to communicate in Mandarin to understand their needs, resolve...

  • Maxis Enterprise Outbound Customer Service

    1 week ago

    Subang Jaya, Selangor, Malaysia REGENERATION RESOURCES Full time

    Job Summary:Maxis Enterprise is seeking a dynamic and driven Outbound Customer Service Representative who is fluent in Mandarin to join our team. As an Outbound Customer Service Representative, you will be the first point of contact for our valued clients, providing exceptional service and support to ensure their satisfaction with our products and services....

  • Senior Principal Enterprise Architect

    1 week ago

    Subang Jaya, Selangor, Malaysia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Senior Principal Enterprise Architect

    3 weeks ago

    Subang Jaya, Selangor, Malaysia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Enterprise Sales Executive

    1 week ago

    Subang Jaya, Selangor, Malaysia ServTouch-Wywy (Malaysia) Sdn Bhd Full time

    Responsibilities: Develop and manage accounts through aggressive prospecting and networking. Engage in Sales of office productivity solutions [hardware & software] for Enterprises. Maintain strong relationships with existing customersJob Requirements: Metrics driven sales "hunter" with a professional demeanor, impeccable integrity and high sense of urgency....

  • Manager Service Management

    1 week ago

    Subang Jaya, Selangor, Malaysia FrieslandCampina Full time

    The Manager Service Management or IT Service Delivery Manager is responsible for overseeing and ensuring the smooth and efficient delivery of IT services to meet the business needs. The job plays a crucial role in managing IT service operations, collaborating with internal teams and external vendors, and implementing best practices to optimize service...

  • Application Consultant

    1 week ago

    Subang Jaya, Selangor, Malaysia INTER-ENTERPRISE SOLUTIONS SDN BHD Full time

    In a competitive market, the ability to ENGAGE in constructively matters more than ever. INTER-ENTERPRISE SOLUTIONS has been delivering proven, robust, and real solutions since 1999. We provide a robust Technology Platform for the Automotive Enterprise to run its Automotive Business Operations effectively and efficiently to improve the bottom line.Our...

  • Service Owner Cloud Services

    1 week ago

    Subang Jaya, Selangor, Malaysia FrieslandCampina Full time

    Maximize the benefits of cloud computing while maintaining security, compliance, and cost-effectiveness by establishing, leading, and managing the Cloud & Hosting team and aligning the strategy with stakeholders (platforms and business, like D&A Director, FFI Opco, Digital Marketing Team, etc). Developing cloud architecture, driving cloud adoption, best...

  • Consultant (Internship/pelatih)

    1 week ago

    Subang Jaya, Selangor, Malaysia INTER-ENTERPRISE SOLUTIONS SDN BHD Full time

    Intern Application Consultant is responsible for managing all software implementation and professional service delivery assigned.The requirements and key attributes required for this position are: Responsibilities: 1) To be competent with IESYNC ARMS upon completion of training and practical experience with guidance. 2) To develop quickly an appreciation and...

  • Customer Service Executive

    1 week ago

    Subang Jaya, Selangor, Malaysia REDBERRY CONTACT CENTER SDN BHD Full time

    We have been in establishment since in Malaysia since 2001, specialize in outbound calls operations and inbound customer service for e-commerce & telco provider. From a small start up of 15 employees we now have close to 300 family members, regionally. We would like to invite you to be part of our enterprising team.SPM / O Level / SKM Level 1 / SKM Level 2 /...

  • Customer Service Assistant

    1 week ago

    Subang Jaya, Selangor, Malaysia Skynet Worldwide (M) Sdn Bhd Full time

    JOB DESCRIPTION:1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by...

  • Tax Associate

    1 week ago

    Subang Jaya, Selangor, Malaysia ALL TAX SERVICES SDN BHD Full time

    Responsibility Preparing corporate, non corporate and individual tax computations and return for timely submission to the tax authorities. Filing of estimated chargeable income of clients and arranging instalment payment for tax liability Assist and advise clients on compliance requirements with the applicable tax laws and regulations. e.g tax positions,...

  • Event Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Trad3mark Integration Sdn Bhd Full time

    About the Company The Trad3mark Group of companies combined the best outfits of marketing-to-sales expert under one roof. Delivering punches, strength to strength, trad3mark is a celebrated award powerhouse. Our dynamic agency offerings include holistic marketing, full blown services and design. Our core specialties are proven in strategic planning, holistic...

  • Service Consultant

    1 week ago

    Subang Jaya, Selangor, Malaysia Axcelserv Corporate Services Sdn Bhd Full time

    We are seeking an experienced & competent Assistant Manager / Manager level who can assist the Director, Corporate Services to independently handle client portfolios. Ideally 4 to 8 years of experience. IT savvy.Responsibilities:Deliver excellent service to the client.Act as a primary point of contact for a portfolio of clients, advising on corporate...

  • Service Manager

    1 week ago

    Subang Jaya, Selangor, Malaysia Radiometer Full time

    The Service Manager - Diagnostics, Malaysia role will be the lead member of the Malaysia Diagnostics (Dx) Customer Care team leading the local implementation of support deliverables, policy, operational controls and change management with direct associates and internal stakeholders. Reporting to the Country GM, Dx Platform Malaysia, this position has the...