Korean - HR Solutions Services Associate

2 weeks ago

Subang Jaya, Selangor, Malaysia CONDUENT Full time
About Conduent:

Conduent provides mission-critical services and solutions for Fortune 100 companies and over 500 governments. Our goal is to deliver exceptional outcomes for our clients and the millions of people they serve.

Job Description:
  • Job Track Description:
  • Performs tasks following established procedures.
  • Utilizes data organizing and coordination skills for business support or technical tasks.
  • Requires vocational training, certifications, licensures, or equivalent experience.
  • General Profile:
  • Possesses advanced expertise in analytical or operational processes.
  • Completes assignments and supports the work of others.
  • May coordinate tasks outside of their work area.
  • Suggests enhancements to processes and methods.
  • Acts as a lead, overseeing the work of others without being a supervisor.
  • Works independently within established procedures.
  • Functional Knowledge:
  • Has developed skills in various processes, procedures, and systems.
  • Acts as a technical expert in specific areas.
  • Business Expertise:
  • Understands how teams collaborate to achieve company objectives effectively.
  • Impact:
  • Influences a team through the provision of quality service and information.
  • Offers suggestions for improving work procedures and practices to boost efficiency.
  • Leadership:
  • Acts as a team lead.
  • Assigns work to team members when required.
  • Provides guidance on specific subjects to junior team members.
  • Problem Solving:
  • Delivers solutions to unique problems with minimal or no precedent.
  • Interpersonal Skills:
  • Communicates information and ideas effectively.
  • Responsibility Statements:
  • Handles telephone, e-mail, or chat inquiries concerning HR matters following client procedures.
  • Resolves telephone and chat concerns promptly.
  • Assists employees and managers with forms, HR system navigation, and policies.
  • Addresses any issues raised by the client's employees regarding incorrect payments or records.
  • Provides information regarding personnel forms and records to employees and HR.
  • Takes appropriate actions as directed by HR or employees.
  • Offers advice on benefit plan choices.
  • Performs assigned duties and adheres to all policies and standards.
Closing:

Conduent is an Equal Opportunity Employer that evaluates applicants for all roles without bias. We prioritize diversity and inclusion in our hiring practices to create a fair and welcoming work environment for all.

Conduent values the well-being of our associates, their families, and the community. While most US positions do not mandate COVID vaccination currently, disclosure of vaccination status may be required where legally applicable.

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