Customer Service Relation

1 week ago


Johor Bahru, Johor, Malaysia JTC CONCEPT SDN BHD Full time

Responsibilities:

  • Assist customers with product/service information, pricing, and appointment
  • Resolve customer complaints and issues efficiently and effectively
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to ensure excellent customer service delivery
  • Identify and escalate priority issues to the appropriate channels

Job Types:
Full-time, Permanent

Pay:
RM1, RM2,300.00 per month

Schedule:

  • Monday to Friday
  • Weekend jobs

Education:

  • STM/STPM (preferred)

Experience:

Customer Service Relation: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)


  • Johor Bahru, Johor, Malaysia HAPPY DENTAL SDN BHD Full time

    As a Dental Customer Relations professional, your primary role is to ensure excellent customer service and patient satisfaction within a dental practice. Your responsibilities may include a range of tasks related to managing patient interactions, administrative duties, and maintaining a positive and welcoming environment;- Appointment Scheduling - Patient...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...


  • Johor Bahru, Johor, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...


  • Johor Bahru, Johor, Malaysia Premission Power Sdn Bhd Full time

    Opportunity Overview:Embark on a journey towards a bright and fulfilling future in your career with the role of _Customer Relation Executive_ at Premission Power Sdn. Bhd. This position serves as a gateway to exciting possibilities within the paint industry, offering you the chance to hone your skills, expand your knowledge, and carve out a successful path...


  • Johor Bahru, Johor, Malaysia Ikano-Retail Full time

    Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...


  • Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full time

    Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...


  • Johor Bahru, Johor, Malaysia IKEA Full time

    Job ID: REF4892ODate posted: 20/02/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious...


  • Johor Bahru, Johor, Malaysia MSTS Asia Sdn Bhd Full time

    WE ARE HIRINGFOR OUR TRAINING CENTRE IN PASIR GUDANG, JOHOR BAHRUMSTS ASIA is a member of RelyOn Nutec, with headquarter in Copenhagen, Denmark who today are recognized as the world's largest provider of specialist safety training for the offshore, maritime and renewable industries. Each year, we provide the most realistic and valuable training to thousands...


  • Johor Bahru, Johor, Malaysia IKEA Full time

    Job ID: REF5110FDate posted: 21/05/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious...


  • Johor Bahru, Johor, Malaysia Agensi Pekerjaan Kujaya Sdn Bhd Full time

    Duties and ResponsibilitiesBe the window on the liaison for the customer requirements and Operation.Ensure all changes in the existing contract / agreement are reflected to the customer quotation and operational flow. - additional is charged and ensure completeness.Liaison on the customer and team on the audit andrevert on the informtion / findings and...


  • Johor Bahru, Johor, Malaysia VIVA BESTARI INN SDN BHD Full time

    1. To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently; 2. Ensure that all guests receive a fast, efficient and friendly check in and check out; 3. Must be thoroughly conversant with the computer system; 4. To be familiar with the steps of checking out along with cash transactions, foreign currency...


  • Johor Bahru, Johor, Malaysia IKEA Full time

    Job ID: REF5042CDate posted: 18/04/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia EPS Ventures Sdn Bhd Full time

    Client Background:BPO companyResponsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia ANGGUN MEDI-KLINIK Full time

    Meeting and greeting clients. Handle and organize patients' booking date Handle and registering patients' database Answering phone calls Processing sales transactions for medications and other services. Organizing and printing out prescription labels. Ensure reception area is tidy and presentableRequirements: Proven work experience as a Receptionist,...


  • Johor Bahru, Johor, Malaysia CHAINUP PTE. LTD. Full time

    仕事内容:Position responsibilities:1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions;2, Responsible for customers after-sale service, operation of the system and providing training to new clients;3, Responsible for product usage issues reporting and providing timely feedback,...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia EXCEL FREIGHT MANAGEMENT SDN BHD Full time

    DESCRIPTIONS Arrange import and export operation and documentation Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Have a good liaise with Shipping companies Daily coordination of operation and customer booking Manage Documentation and Customer Services Dept Familiar with shipping documentation...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Up to RM depends on experience) Min SPM Benefit: AllowancesJob Responsibility: Handling all inbound and outbound calls pertaining to customer complaints and other raising issue Handling general inquiries related to billing and other concerns from customersRequirements: Qualification: Min SPM Able to liaise with both Mandarin and English speaking counterpart...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia Cel Logistics Sdn Bhd Full time

    Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia Cel Logistics Sdn Bhd Full time

    Reporting to Customer Service Manager and/ or appointed immediate superior. Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...