Product Specialist

2 weeks ago


Kuching, Sarawak, Malaysia SOCOE SDN BHD Full time

Product Specialist

Job Description:

  • To master and specialise in the product related (mobile app/web app) that has been assigned by Management Team
  • Focal person to be responsible to lead, manage and answer all product related (mobile app/web app) queries internally and externally
  • Ensure all product related information to be documented systematically for internal and external use
  • To lead for internal user testing with the team members related to project
  • Performing product demonstrations for internal and external stakeholders
  • Monitor all aspects of a product lifestyle, including their long
- and short-term development and marketing

  • Execute a technical support plan to meet project/business objectives and strategic plan
  • Managing the launch and training of the product assigned by Management Team

Requirements:

  • Minimum of a bachelor's degree in a related field
  • Extensive experience in retail, sales, or customer service would be advantageous
  • Ability to memorize details like product specifications and functions
  • Articulate and able to perform demonstrations that engage and inspire.
  • Deadline driven, superb verbal and written communication skills
  • Strong problemsolving and analytical skills
  • Position also in Kuching, Sibu, Bintulu & Miri

Benefits:

  • Opportunities for promotion

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Kuching: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Customer support: 3 years (preferred)

Willingness to travel:

  • 50% (preferred)


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