Sales Support
2 weeks ago
Job Resposibilities:
- Generate sales leads
- Identify and assess customers' needs to achieve sales and post sales service
- Build sustainable relationships and trust with customer through open and
- Provide accurate, valid and complete information by using the right
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives
- Keep records of customer interactions, process customer accounts and file
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of b
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Assist with superior adhoc task
Job Requirements:
- A minimum of 2 years in customer service
- Proactive and willingness to learn
- Dynamic, independent, reliable and responsible
- Proficient in MS Office (Excel, Word, PowerPoint, SQL) with excellent networking
Job Details
JOB INFO & REQUIREMENT
- Contract Type
- Fulltime
- Job Type
- Executive
- Experience Level 13 years
- Job Categories
- Sales
- Language Required
- English
- Nationality Preferred
- Malaysians Only
- Gender Preferred
- All Genders
- Own Transport
- None
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