Junior Service Desk Analyst

Position: Service Desk AnalystBased office: CyberjayaSalary offer: up to RM3,520Contract: 6 monthsThe incumbent is expected to undertake the following duties and responsibilities: - Recommend an appropriate course of action to resolve tickets or escalate accordingly. Ensure that tickets which cannot be resolved at this level are escalated to the next level...

Service Desk AnalystThe Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries. The Service...

Job title: Service Desk Analyst - KoreanLocation: Cyberjeya MalaysiaJob type: PermanentRoles and Responsibilities Experience of working in a large customer focused environment; At least 1 year's experience in a customer service industry, preferably IT based; At least 2 years experience of working in a helpdesk/customer handling environment; Fresh graduates...

**Key responsibilities but not limited to: - **- Work independently with mínimal supervision to provide end-user support services. Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...

What you'll be doing: Spends the required number of hours of online time per day on the phones assisting clients. Should resolve cases primarily at desk via remote method. Able to own, maintain and resolve all cases which is assigned to you end to end. Achieves at minimum a level 3 or above in their Key Responsibility Area goals. Directly handles escalated...

GSS Junior Analyst (Thai Speaker) - นักวิเคราะห์การคัดกรองOil and Gas - Shared Service CentreCyberjaya, SelangorWorking Hour: 9am - 6pm (5 days per week)Duration of Contract: 6 months (possibility of extension and conversion)RM RM 3000Mandatory Skills : Speak & Read(Strong), Write (Average) - Assessment on Thai...

The Group Screening Service (GSS) team provides a third party screening service to the Shell Group to assess counterparty risks related to money laundering, trade controls including terrorist financing or other related financial crimes. The GSS Junior Analyst will learn the fundamentals of GSS and develop their ability to process screenings, under the...

Service Desk - Japanese Speaker: Publication Date: Apr 30, 2024 RefNo:Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000Who we are.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersThe future is our choiceAt Atos, as the global leader in secure and...

What you'll be doing: Spends the required number of hours of online time per day on the phones assisting clients. Should resolve cases primarily at desk via remote method. Able to own, maintain and resolve all cases which is assigned to you end to end. Achieves at minimum a level 3 or above in their Key Responsibility Area goals. Directly handles escalated...

SUPPORT ANALYST: Publication Date: Feb 9, 2024 RefNo:Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000Who we are.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersThe future is our choiceAt Atos, as the global leader in secure and decarbonized...

IT Service Desk/ Helpdesk Japanese /Korean Speaker At least JLPT N Training is provided.- for Korean speaker at least TOPIK Level 5-6Salary: RM4, RM5,000.00 per monthBenefits: Health insuranceSchedule: Monday to FridayAbility to commute/relocate: Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)Language: Korean...

Recommend an appropriate course of action to resolve tickets or escalate accordingly. Ensure that tickets which cannot be resolved at this level are escalated to the next level in a timely manner, with all troubleshooting steps and information collected and documented. Set ticket impact, urgency and prioritizes tickets, set user perception and expectation...

Gathering all required and available data from Data, Integration & Migration team. Extracting data available from other sources such as reports and surveys Cleaning and transforming raw data prior to processing and analysis, removing extraneous data and outliers, filling in missing values and conforming data to a standardized pattern.Performing analysis to...

HECTADATA Sdn Bhd is a custom enterprise solutions provider based in Brickfields, Kuala Lumpur. Our technology and platform-agnostic approach make us a preferred partner for government bodies and MNCs who have approached us with projects of all scales and complexities. Our service offerings cover cloud and systems integration services, data intelligence and...

We are Tentacle Technologies, IT Solutions company based in Kuala Lumpur, Malaysia. Currently, we are looking for dynamic professionals for the position Service Desk Analyst for our clients.Here is the JD for the opening position:- Job Position : Service Desk Analyst:Job Location : Masjid Jamek:- Job Type : Contract:- Shift Timing : Normal Working...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Title: Screening Analyst (Fresh Graduate encouraged to apply)Industry: Oil and GasLocation: Cyberjaya, SelangorWork Hour: 9.30 am to 6.30 pm | 5 days per weekShift hour required: NoSalary: RM OT AllowancesContract Duration: 12 monthsMandatory skill set: Can converse, read and write in Mandarin and English.Experience: General understanding of Trade Controls,...

RunCloud Sdn. BhdRunCloud is a fast-growing company that simplifies cloud technology. Our mission is to enable beginners and experts to be comfortable with using the cloud, taking away the frowns by doing away with the intricacies of cloud management and bringing smiles through simplicity.At RunCloud, everybody on the team shares the same vision: to make...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...