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Customer Service

3 months ago

Bangsar, Malaysia Acerbic Synergy Full time

Company:
Lynda Rahim (Fashion)

Working Date and Hour:
Monday to Friday (9AM-6PM)

Position:
Customer Service

Location:
Bangsar

Salary:
RM2000-RM2500

Responsibilities:

  • Provide exceptional customer service to both online and offline customers.
  • Process orders and returns in a timely and accurate manner.
  • Resolve customer complaints and issues, providing timely and effective solutions.
  • Collaborate with other departments to ensure customer needs are met.
  • Stay up-to-date on product knowledge, sales, and promotions.
  • Maintain accurate customer records and track customer interactions.

Requirements:

  • Language(s) : Bahasa Melayu and English.
  • Possess own transport.
  • Computer literate.
  • Required skill(s) : MS Office
  • Good communication skills, personality, analytical and problem solving skills.
  • Able to work independently with minimum supervision.

Job Types:
Full-time, Fresh graduate

Pay:
RM2, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Experience:

Customer Care Specialist: 1 year (preferred)