Reservation Officer

Job SummaryResponsibilities Adaptability: Effectively adjust to changes in work tasks or the work environment. Building Trust: Interact with others in an honest, fair, and respectful manner, giving others confidence in the intentions of the organization. Communication: Clearly convey information and ideas through various media; engage the audience to help...

Manage online and phone reservations. Respond to clients' complaints in a timely and professional manner. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest. Delivers the basic standards and provide exceptional guest service at all times. Register hotel's guests in accordance with Front...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Job Summary:Managing all aspects of the front office (for example guest registration, porter services, business centre, telephone services, concierge services, and guest reservations). You'll also create the warm atmosphere that makes our guests feel at home in any location.Job Types: Full-time, PermanentSalary: From RM7,000.00 per monthBenefits: Additional...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

URGENTLY HIRING Manage online and phone reservations. Respond to clients' complaints in a timely and professional manner. Delivers the basic standards and provide exceptional guest service at all times. Register hotel's guests in accordance with Front Office policies and procedures. Understands rate structure and promotional rates available. Liaises with...

Handle reservation, ticketing, refund, hotel & travel insurance enquiries Monitor payment status on billing, statement & collection Generate reports from system to identify agents production Process for New agent registration (B2B) Update supplier on payment status Blasting of airline update to ensure agents receive latest updateRequirement: At least...

URGENTLY HIRING Manage online and phone reservations. Respond to clients' complaints in a timely and professional manner. Delivers the basic standards and provide exceptional guest service at all times. Register hotel's guests in accordance with Front Office policies and procedures. Understands rate structure and promotional rates available. Liaises with...

RONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:l Ensure Outstanding customer care at all times.l Maintains a friendly, cheerful, and courteous demeanour at all times.l Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.l Respond to telephone and in-person inquiries regarding reservations, hotel information,...

1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. 4. Understands room status and room status tracking. 5. Knows room locations, types of...

Attending Walk in customers. Customer Support, such as invoicing, customer service, promotion packages. Handling customer enquiries at front desk reception counter. Asssiting for reservations arrangements. Handling request and problem solutions in order for customer satisfaction. Any other job that required by superior from time to time.Job Types: Full-time,...

Requirement: 13 years experiences in related industry in HospitalityJob Description:General Reads the logbook daily and take action accordingly. Provides information regarding the hotel's facilities & services. Ensures to always be informed of VIP inhouse and daily functions. Handles guest complaints in accordance with service recovery guidelines.Front Desk...

LOCATION:ROLE & RESPONSIBILITY:Register guests and assign rooms and to accommodate special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.Understand room status and room status tracking.Knowledgeable about...

Job Description * s & ability * In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider,...

Collaborate with Front Office to oversee the booking and reservation of room & space in a hotel to ensure availability and proper arrangement. Monitoring and measuring the effectiveness of sales and marketing, communications/campaigns.To maximize or strategies the sales target set by the management.Any ad hoc tasks and other duties, as...

Company Information To greet guests, clients, or customers as they arrive at the office or facility, offering assistance and directing them to the appropriate areas. To manage incoming calls, answering general inquiries, transferring calls to the appropriate staff members or departments, and taking messages when necessary. To handle incoming and outgoing...

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...

Purpose of the role: This job requires a person to plan, convene, and deliver SST technical training programs and workshops to field Operations Crews and backroom Operations staffs to improve personal competence and skills acquired to support the Organizational Needs. Perform a variety of services to meet the staff development, professional training and...

JOB DECSRIPTION:To assist Contract & Procurement Manager, Sr Quantity Surveyor & Executive in administrative works at Contract Department;To assist Contract & Procurement Executive in preparing tender bidding which include request for quotation from suppliers, and to finalize the tender document till submission;To advertise tender/quotation and invite...