Campaign Management Analyst- Malaysia

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Terrabit Consulting Full time

Campaign Management Analyst

Work Location:
Kuala Lumpur, Malaysia


NP:
Immedaite - 30 Days


Job Type:
Onsite


Exp :3 to 5 Years

Description/Comment

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Working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler).

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Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.

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Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).

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Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.

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Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.

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Workflow Optimization and Management

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Manage workflow optimization through automation.

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Map, plan, and coordinate activities related to workflow.

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Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.

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Strategic Partnership Development

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Foster strategic partnerships to drive mutual business success.

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Develop a deep understanding of the client's business objectives and brand identity.
Project and Promo Management:

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Manage and coordinate projects (tickets) end to end.

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Execute all promo setups and submissions according to client requirements.

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Store Content Management

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Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.

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Coordinate with clients to update product details and price points.

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Performance Analysis and Reporting: o Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.

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Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.

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Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.

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Site Performance Reporting:
o Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).

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Relationship Building:

o Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.

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Provide general education regarding the best workflow management practices.
Expected Start Date: 05/22/2024
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