Branch Supervisor/asst Supervisor

2 weeks ago


Banting, Selangor, Malaysia Toong Star Sdn Bhd Full time
Operation

  • To carry out day-to-day operations and improve retail's performance in terms of sales revenue, cost control, customer awareness and staff development
  • To lead & assist the Branch Head in managing and prevail retail operation functions and performances; involving duties as a shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
  • Assist in controlling the outlet's operating expenses and billings
  • Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of the outlet
  • Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to the relevant person in charge
  • Ensure & improve staff performance & productivity
Sales and Marketing

  • Assist in monitoring the outlet's sales performance and drive the team to achieve the sales target
  • Ensure pricing and display of merchandise items are correctly labelled and up to the Company's standard practice
Inventory

  • Monitor and handle housekeeping and the ordering process of retail stocks
  • Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details
Talent Acquisition & Management

  • Ensure sufficient manpower for retail by working actively alongside HR on recruitment
  • Scheduling and planning for sufficient manpower for daily operation
  • Oversee the staff's activities and work performance within their assigned area
  • Assist in providing on-the-job training for new and existing staff as required
Administration & Ad-hoc

  • Ensure compliance with the Company's policies and operational guidelines
  • Report to Branch Head or Management on progress and issues
  • To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole
Customer Service

  • Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; and being actively involved in handling customers' enquiries, complaints and issues
Provide solutions to customers

QUALIFICATIONS

  • Diploma/Bachelor's degree in Business, Retail Management, or a related field.
  • At least 3-5 Years of working experience in the related field are required for the positions.
  • Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
  • Required language(s): Bahasa Malaysia & English. Mandarin speakers will be an added advantage.
  • Strong leadership, communication, and interpersonal skills.
  • Analytical mindset with proficiency in data analysis and reporting.
  • Willing to work 6 days per week and able to work on weekends & Public
Holidays.

Job Details

JOB INFO & REQUIREMENT

  • Contract Type
  • Fulltime
  • Job Type
  • Executive
  • Experience Level 35 years
  • Job Categories
  • Retail/Promoters
  • Minimum Education Required
  • Diploma
  • Language Required
  • English, Bahasa Malaysia
  • Nationality Preferred
  • Malaysians Only
  • Gender Preferred
  • All Genders
  • Own Transport
  • None
    SALARY & OTHER BENEFITS
  • Salary

RM 3,000 to RM 4,000 per month
Salary RM 3,000 to RM 4,000 (per month)

Location Selangor - Banting Contact Type Full-time Job Type Executive Category Retail/Promoters Employer Info Company Name Toong Star Sdn Bhd Company Description Toong Star Sdn Bhd Size employees Company No A Company Toong Star Joined since:
Mar 2024
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