Customer Service Off Hour

JOB DESCRIPTION:and provide prompt and professional assistance. Respond to customer inquiries and provide accurate information and solutions in a timely and friendly manner. Manage booking and daily operation of car movement Provide administrative support for operations team. Input data into system to ensure data accuracy and completeness. Issue receipt and...

LOCATION: Jalan Medini Sentral, Medini FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)JOB SCOPE:Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.REQUIREMENTS:Good English & Bahasa Malaysia communication skills...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing payments or returns.Work location : Iskandar...

Location: Bandar Medini 7, NusajayaSalary: Basic + Allowance + Overtime (OT) **_If required_Working Days:6 days, 1 day off (_Depending on schedule - change weekly_)Working Hours: 24 / 7 (_9 hour per shift_)REQUIREMENTS:years old At Least SPM Certificate or SKM Certificate Able to work rotational shift Mandarin speaker position also _AVAILABLE_- FRESH...

LOCATION Nusa Jaya, a fastdeveloping city that offers a variety of opportunities- (FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)JOB SCOPE: Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.WORKING HOURS:...

Title :Customer ServiceLocation :Taman Molek, JBWorking Days : 5.5days (Monday -Friday, 9am-6pm | Saturday -9am-1.00pm)Sun & public holiday offNature of Business : Established Home appliances service centre Handle walk in customer Assist the customer in home appliances basic troubleshooting and handle their enquiries Help customer to rectify &...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibility Respond promptly and courteously to customer inquiries, providing accurate product information, resolving issues, and addressing any concerns via social media platforms such as Facebook, Instagram, and WhatsApp. Monitor and maintain communication channels on social media platforms, ensuring all customer messages and comments are acknowledged...

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements: With at least 1year of experience in customer service Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker) Proficient in Microsoft...

Job Description:Resolving customer complaints and providing accurate information to improve customer's satisfactionAchieve KPI and SLARequirements:Good English and Bahasa Malaysia communication skillsSPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training ProvidedAble to start immediatelyLocation:Nusa Jaya, a...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Online customer service agents wanted for a renowned transportation App.LOCATION: Nusa Jaya, a fastdeveloping city that offers a variety of opportunities- (FREE shuttle bus service provided Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)JOB SCOPE: Assist and resolve customers' inquiries with their...

Position : Customer ServiceGRAB Malaysian DeptBasic : RM1900 9 hours rotate shift, 6 days / week.(7am - 4pm/3pm-12am/10pm-7am) Night Shift Allowance RM300 6 Days Working Allowance RM300 KPI Incentive Up to RM400GRAB SINGAPORE Dept Basic : RM2100 9 hours rotate shift, 6days / week.(7am - 4pm/3pm-12am/10pm-7am) Night Shift Allowance RM300 6 Days Working...

JOB SCOPE: Assist and resolve customers' inquiriesREQUIREMENTS: Good English with Min SPM SPM leavers and Fresh Graduates are welcomed to start their first career in a call center Full Training ProvidedUnlimited Overtime (Salary can go up to RM 5,000 with OT)WORKING HOURS/LOCATION: Rotational shift 6 working days a week with 1 day off (depending on scheduled...

Location: Gelang PatahWorking Hours:Monday - Friday, alternate Saturday(rotational shift: morning/ afternoon/ night shift)JOB RESPONSIBILITIES Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with...

Location: Gelang PatahWorking Hours:Monday - Friday, alternate Saturday(rotational shift: morning/ afternoon/ night shift)JOB RESPONSIBILITIES Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with...

Responsibilities: Ensure the preparation of quotation time basis with sufficient details and follow up. Segregation off work to meet shipment arrangements. Attend & assist indoor meetings with customer on related matters. Build and maintain excellent relationships with clients. Handling and understand customer's inquiry and respond accordingly. Follow up on...