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Sales Agent
1 month ago
- Minimum 3-5 years work experience in sales force, office and UCC work, ideally in a comparable sector
- Sales experience and affinity, talent and enthusiasm for outbound sales business
- Experience in dealing with business customers (professional conversation skills, rhetoric and communication)
- Ability to proactively recommend product alternatives in case of non-availability / and or suggest offers/ promotions to the customers (cross-selling) incl. follow up
- Quality Management & Monitoring (listening to calls independently and jointly with sales manager, reading emails) and providing feedback for adjustments
- Key performance indicators (KPI) management, assurance and reporting and forecasting; Monitoring of sales development and monthly target achievements
- Ability to work closely with PT field force (esp. regarding shared customers)
- Striving for continuous improvement and business development Problem-solving attitude, high degree of ownership, service and customer orientation
- Fluent in English, Mandarin & Bahasa Melayu
- Communication skills and ability to build strong customer relationship
- High affinity to technology and power tools
- Data processing skills: SAP R/3 and MS Office applications (Esp. Excel and Word)
- Basic willingness to travel on a very limited level (e.g. to meet customers at an event)
- Performance-driven and result-oriented
- Working well under pressure
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