Cafe Supervisor
1 week ago
Our Blend_
The Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers.
In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.
The Coffee Bean & Tea Leaf is on an inspiring journey to become the world's coffee and tea brand.We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone's day.
Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us.
We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.
Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew-
Brew Crew Opportunity_
We are seeking friendly, curious, and collaborative
Café Supervisors, who will be responsible for the supervision of the Brew Crews, so that they will maintain the quality of service and products, and enforce all procedures in the absent of the Café Manager.
The Café Supervisor will fulfil any other duties assigned by the Café Manager or Assistant Manager and will represent The Coffee Bean & Tea Leaf in a professional manner.
As a member of our Malaysia Brew Crew, you will have the opportunity to grow both personally and professionally.
You will enter our famous '
Barista Academy' from your very first day and develop expertise in the craft of coffee and tea, gaining valuable career skills — Your development is our priority.
Key Responsibilities_
In this role, you will:
1.
Sales and Customers Service
Maintains a profitable reputable café, that is:
- Handles cash transactions honestly, efficiently, and accurately.
- Assists in the supervision of the profitable café.
- Assists the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.
- Maintains an efficient, friendly service standard at all time.
- Politely answers the telephone and customer questions.
- Responds proactively to prevent and resolve customer service situations.
- Handles all drink and food items during preparation safely.
- Sells and serves baked goods and miscellaneous food items to customers.
- Verbally receives and calls back customer orders in a friendly manner.
2.
Store Operations
Maintaining efficient and sales targets, and surpass customer's expectations on each occasion, that is:
- Completes daily report as assigned.
- Informs the Café Manager / Assistant Manager of any operational inconsistencies.
- Maintains acceptable amounts of coffee, baked goods and supplies for the bar.
- Orders baked goods, coffee and supplies when needed.
- Performs opening and closing duties
- Reports all employee accidents to the Café Manager / Assistant Manager and complete all personnel forms when necessary.
- Reports potential safety hazards to Café Manager / Assistant Manager.
- Restocks shelves when necessary.
- Cleans the bar area, floor, grinders, take out trash, etc routinely.
- Takes bank deposit to the bank and brings change back if necessary.
3.
Employee Development
Motivating & Developing crews, that is:
- Assists in the training of new employees.
- Delegates duties to Brew Crews as necessary.
- Leads by example.
- Motivates crews to maintain and serve consistent quality products every time.
- Perpetuates Company philosophy and culture.
- Schedules breaks as necessary.
4.
Product Knowledge
Delivers consistent quality products, that is:
- Assists the Café Manager and Assistant Manager in educating all Brew Crews on all products and services.
- Maintains the highest quality, consistent product standards.
- Oversees drinkmaking and ensuring that only consistent quality drinks and products are served.
- Strictly adheres to and enforcing SOPs on all drink and gourmet items.
5.
Store Presentation
Maintains a comfortable, conducive outlet by:
- Follows guidelines on music.
- Keeps all tables cleared of trays and used utensil or cups.
- Keeps all floors dry & free of litter.
- Maintains a clean, wellmerchandised café.
So as to provide a warm and inviting environment in which our customers can enjoy their world-class of coffee and tea.
Your Ingredients_
- Diploma in any related field
- Fresh graduate
- Customer service skills
- Multitasking skills
- Good analytical skills
- An eye for details
- Good communication skills
- A team pl
-
Cafe Supervisor
1 week ago
Subang Jaya, Selangor, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full timeSupervision of the barista and pantry maid so they will maintain the quality of service and product, and enforce all procedures in the absent of the Cafe Manager.Supervisor Job Responsibilities: Assist the Cafe and Assistant Manager in planning and executing all sales promotions effectively. Maintain an efficient, friendly service standard at all times....
-
Cafe Crew
1 week ago
Subang Jaya, Selangor, Malaysia Davely Plt Full timeFull time / Part timePosition:Cafe service crewKitchen HelperSupervisorSalary range: RM1700-RM2500 (depends on experience)Part Time: RM8-RM10/hourWorking hour: Shift, 6days in a week with 1 day offLocation: Subang Jaya SS19 Age: 1830 only Willing to learn and being responsible Good attitude and communication Able to work as a team Have experience in F&B for...
-
Cafe Supervisor
1 week ago
Subang Jaya, Selangor, Malaysia Lit F&B (M) Sdn Bhd Full time1 to 2 years experience in F&B as supervisor or shift/asst. manager required Customer oriented with handson retail or restaurant operations exposure; ability to understand basic financial reports. Working from Monday Saturday (Offday Sundays) Every Sunday OFF No Hostel provided Lead a shift as the manager onduty Achieve sales target and increase...
-
Subang Jaya, Selangor, Malaysia T Cafes Sdn Bhd Full timeList of DutiesPreparing and Serving BeveragesOrdering and stock management of bar inventoryTaking orders and customer relationsOutlet hygiene supervision and executionHandling end of day cashier dutiesOverall service supervisionRequirementMinimum of 1 year prior working experienceLatte art skills requiredPunctual and disciplinedPossessing good leadership...
-
Outlet Café and Florist Supervisor
1 week ago
Subang Jaya, Selangor, Malaysia LOTUS Group of Companies Full timeJob Summary:The Outlet Cafe and Florist Supervisor is responsible for overseeing the day-to-day operations of both the cafe and florist outlets. This role ensures the delivery of exceptional customer service, maintains high standards of product quality, and manages the operational efficiency of both outlets. The Supervisor will lead and motivate the team,...
-
Supervisor Restaurant
1 week ago
Subang Jaya, Selangor, Malaysia Hujan Rimba Desserts Sdn Bhd Full timeBe part of Purple Monkey & Pasta OHSEM brand of delicious frozen cheesecakes and pasta cafe and join a great team creating happy experiences for every customer and celebration.Purple Monkey & Pasta OHSEM are in 7 locations: Seapark PJ, Puchong, Kuchai Lama, Subang Jaya, Setapak KL, Damansara Perdana and Ampang.Cafe Service Team / Cashier job scope:1) Ensure...
-
Barista/ Front of House Staff
1 week ago
Subang Jaya, Selangor, Malaysia Crave IT Sdn Bhd Full timeBARISTA/ FRONT OF HOUSE STAFFReports To:The Barista will report to FOH Supervisor.Job Overview: If you LURVE coffee and loves connecting with people, we want to meet you We are looking for a Barista to prepare cups of juiciness for our customers, such as coffee, tea and specialty beverages. You will be responsible for taking customer orders and payments. Of...
-
Outlet Supervisor
1 week ago
Subang Jaya, Selangor, Malaysia Moolah Maker Enterprise Full timeJoin Our Team at Toast Maker Jaya OneAre you passionate about coffee and sandwiches? We're looking for an experienced Outlet Supervisor to join our vibrant cafe teamWhat We Offer: Lead and motivate a dynamic team Ensure excellent service and quality standards are maintained Manage inventory, orders, and daytoday operations Uphold cleanliness and ambiance...
-
Supervisor
1 week ago
Subang Jaya, Selangor, Malaysia Secret Recipe Cakes & Cafe Sdn Bhd Full time1)At least 2 years managerial experience in retail sales. Experience Food and beverage industry will be an added advantage. 2)Strong driver and results driven. 3)Excellent time management, multi-tasking and leadership skill. 4)Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations....
-
Assistant Outlet Manager
1 week ago
Subang Jaya, Selangor, Malaysia Hujan Rimba Desserts Sdn Bhd Full timeBe part of Purple Monkey & Pasta OHSEM brand of delicious frozen cheesecakes and pasta cafe and join a great team creating happy experiences for every customer and celebration.Purple Monkey & Pasta OHSEM are in 7 locations in Seapark PJ, Puchong, Kuchai Lama, Subang Jaya, Setapak KL, Damansara Perdana and AmpangWe are looking for a dynamic team member to...
-
Cafe Supervisor Admin
2 weeks ago
Petaling Jaya, Malaysia Wangsa Group Of Companies Full timeThe Café Supervisor cum Admin in a bowling center holds a pivotal role in overseeing both the café operations and administrative functions. This position involves managing the café to provide excellent customer service and ensuring efficient daily operations. Additionally, the role encompasses handling administrative tasks to ensure smooth overall center...
-
Cafe Crew
3 weeks ago
Subang Jaya, Malaysia Davely Plt Full timeFull time / Part time Position: 1. Cafe service crew 2. Kitchen Helper 3. Supervisor Salary range: RM1700-RM2500 (depends on experience) Part Time: RM8-RM10/hour Working hour: Shift, 6days in a week with 1 day off Location: Subang Jaya SS19 - Age: 18-30 only - Willing to learn and being responsible - Good attitude and communication - Able to work as a...
-
Cafe Supervisor Admin
3 weeks ago
Petaling Jaya, Malaysia Wangsa Group Of Companies Full timeThe Café Supervisor cum Admin in a bowling center holds a pivotal role in overseeing both the café operations and administrative functions. This position involves managing the café to provide excellent customer service and ensuring efficient daily operations. Additionally, the role encompasses handling administrative tasks to ensure smooth overall center...
-
Cafe Supervisor
1 week ago
Petaling Jaya, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full timeSupervision of the barista and pantry maid so they will maintain the quality of service and product, and enforce all procedures in the absent of the Cafe Manager. **Supervisor Job Responsibilities**: - Assist the Cafe and Assistant Manager in planning and executing all sales promotions effectively. - Maintain an efficient, friendly service standard at all...
-
Cafe Supervisor
1 week ago
Petaling Jaya, Malaysia Earthlife Sdn Bhd Full time**Responsibilities**: - Manage staff weekly schedule, offday and workdays - Ensure cafe necessities are met, such as inventory, cleanliness, staffs as well as operation hours - Liase with supplier for ingredient and stock deliveries - Prepare sales report - Prepare inventory and stock list - Stock & Inventory check every month - Be the point of contact for...
-
Full Time Service Crew
2 months ago
Subang Jaya, Malaysia T Cafes Sdn Bhd Full timeGreeting and serving customers Taking and serving food and beverage orders Explaining menu items and queries Customer retention and promotion Maintaining overall outlet cleanliness Ad Hoc duties given by supervisor **Benefits** Meal Allowances Service Points Payment 6 off days per Month 10 day Annual leaves per year 12 Days recognized Public holiday 30% off...
-
Cafe Supervisor
3 weeks ago
Subang Jaya, Malaysia Lit F&B (M) Sdn Bhd Full time1 to 2 years experience in F&B as supervisor or shift/asst. manager required - Customer oriented with hands-on retail or restaurant operations exposure; ability to understand basic financial reports. - Working from Monday - Saturday (Offday Sundays) - Every Sunday OFF - No Hostel provided - Lead a shift as the manager on-duty - Achieve sales target and...
-
Store Supervisor Cafe Mesra Petronas @ Subang
2 weeks ago
Subang Jaya, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time**Responsibility** Responsible for assisting the station manager in executing station operations during scheduled shifts, deploying and leading the shift team to deliver great customer service. This includes opening /closing the station, supervising employees, delegating responsibilities, training staff as needed and developing positive relationships with...
-
Subang Jaya, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time**Responsibility** Responsible for assisting the station manager in executing station operations during scheduled shifts, deploying and leading the shift team to deliver great customer service. This includes opening /closing the station, supervising employees, delegating responsibilities, training staff as needed and developing positive relationships with...
-
Store Supervisor Cafe Mesra Petronas @kelab
7 days ago
Subang Jaya, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time**Responsibility** Responsible for assisting the station manager in executing station operations during scheduled shifts, deploying and leading the shift team to deliver great customer service. This includes opening /closing the station, supervising employees, delegating responsibilities, training staff as needed and developing positive relationships with...
-
Full Time Service Crew
3 weeks ago
Kelana Jaya, Malaysia T Cafes Sdn Bhd Full timeGreeting and serving customers Taking and serving food and beverage orders Explaining menu items and queries Customer retention and promotion Maintaining overall outlet cleanliness Ad Hoc duties given by supervisor **Benefits** Meal Allowances Service Points Payment 6 off days per Month 10 day Annual leaves per year 12 Days recognized Public holiday 30% off...
-
Store Supervisor Cafe Mesra Petronas @ Dataran Phb
2 months ago
Subang Jaya, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time**Responsibility** Responsible for assisting the station manager in executing station operations during scheduled shifts, deploying and leading the shift team to deliver great customer service. This includes opening /closing the station, supervising employees, delegating responsibilities, training staff as needed and developing positive relationships with...
-
Outlet Café and Florist Supervisor
2 weeks ago
Petaling Jaya, Malaysia LOTUS Group of Companies Full time**Job Summary**:The Outlet Cafe and Florist Supervisor is responsible for overseeing the day-to-day operations of both the cafe and florist outlets. This role ensures the delivery of exceptional customer service, maintains high standards of product quality, and manages the operational efficiency of both outlets. The Supervisor will lead and motivate the...
-
Assistant Supervisor and Supervisor
2 months ago
Pandan Jaya, Malaysia Secret Recipe Cake and Cafe Sdn Bhd Full timeWe are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...
-
Outlet Supervisor
2 weeks ago
Petaling Jaya, Malaysia Moolah Maker Enterprise Full timeJoin Our Team at Toast Maker Jaya One! Are you passionate about coffee and sandwiches? We're looking for an experienced Outlet Supervisor to join our vibrant cafe team! What We Offer: - Lead and motivate a dynamic team - Ensure excellent service and quality standards are maintained - Manage inventory, orders, and day-to-day operations - Uphold cleanliness...
-
Assistant Outlet Manager
4 days ago
Subang Jaya, Malaysia Hujan Rimba Desserts Sdn Bhd Full time**B**e part of Purple Monkey & Pasta OHSEM brand of delicious frozen cheesecakes and pasta cafe and join a great team creating happy experiences for every customer and celebration. Purple Monkey & Pasta OHSEM are in 7 locations in Seapark PJ, Puchong, Kuchai Lama, Subang Jaya, Setapak KL, Damansara Perdana and Ampang! We are looking for a dynamic team...
-
Restaurant Assistant Manager
3 days ago
Subang Jaya, Malaysia Naj N Belle Sdn Bhd Full timeJob description - At least 2 Year(s) of working experience in the related field is required for this position. - Preferably Non-Executive specialized in Food/Beverage/Restaurant Service or equivalent. - Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges. - Good problem solving skills, able to...
-
Barista/ Front of House Staff
2 weeks ago
Petaling Jaya, Malaysia Crave IT Sdn Bhd Full time**BARISTA/ FRONT OF HOUSE STAFF** **Reports To**:The Barista will report to FOH Supervisor. **Job Overview**: If you LURVE coffee and loves connecting with people, we want to meet you! We are looking for a Barista to prepare cups of juiciness for our customers, such as coffee, tea and specialty beverages. You will be responsible for taking customer orders...
-
Supervisor Restaurant
3 weeks ago
Petaling Jaya, Malaysia Hujan Rimba Desserts Sdn Bhd Full time**B**e part of Purple Monkey & Pasta OHSEM brand of delicious frozen cheesecakes and pasta cafe and join a great team creating happy experiences for every customer and celebration. Purple Monkey & Pasta OHSEM are in 7 locations: Seapark PJ, Puchong, Kuchai Lama, Subang Jaya, Setapak KL, Damansara Perdana and Ampang. Cafe Service Team / Cashier job...
-
Intern Operation
1 week ago
Petaling Jaya, Malaysia MUMMY RQ SDN BHD Full timeSales assistants represent the direct contact with clients. They provide general advice to customers. Assist branch supervisor to manage the cafe. Stock take every month. Involve in searching for new prospects. Vision - To be the most trusted Halal & Organic baby foods manufacturer in the heart & mind of our people and customers. Mission - To produce the...