Inside Presales Technical Consultant, Indonesia Market
1 month ago
Inside Presales Technical Consultant, Indonesia Market (Bahasa Indonesian Speaking)
Description
About the Role:
As an Inside Presales Technical Consultant specialized in Indonesia Market speaking Bahasa Indonesian, you will offer technical support for HP Commercial's Personal Systems products. Our team fosters diversity and collaboration by supporting multiple languages globally.
Key Highlights:
- The role involves providing training sessions on cutting-edge HP technologies locally and internationally.
- The ideal candidate must have a passion for technology and be highly proficient in Bahasa Indonesian, with English fluency required for internal communication and training sessions. Proficiency in another language is a significant advantage.
Mission of Inside Presales Technical Consultant (TC):
Our mission is to provide technical guidance to support sales opportunities through various channels, assisting sales and Channel teams in navigating HP Personal Systems to ensure business success and outstanding customer experience (TCE).
Responsibilities:
- Offer technical guidance on HP Personal Systems products.
- Address technical queries from internal and external sources.
- Promote the benefits of HP Personal Systems products and solutions.
- Assist sales reps in responding to customer requests.
- Support sales opportunities with in-depth technical knowledge of HP's offerings.
- Provide updates on technical and environmental regulations.
- Conduct training sessions on Personal Systems products.
- Handle technical escalations and provide updates to the sales team.
- Collaborate with technical resources within the organization.
- Maintain high service quality and customer experience.
- Ensure a competitive level of technical and professional competence.
Requirements at HP:
- Advanced proficiency in spoken and written Bahasa Indonesian and English for managing the Indonesia market.
- Minimum Bachelor's degree in a technical field.
- Experience in computer technologies, hardware, software, and networking.
- Strong analytical and problem-solving skills.
- Self-motivated with a continuous learning mindset.
- Minimum 3 years of relevant work experience.
HP is committed to creating a lasting positive impact for the planet and communities, guiding its corporate vision to create technology that enhances lives globally.
Job: Services
Schedule: Full time
Shift: No Shift premium (Malaysia)
Travel: Not required
Relocation: Not required
Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunities to all employees without regard to various characteristics according to applicable law. We maintain confidentiality and respect individual choices regarding the sharing of sensitive information.
If you'd like more information about HP's EEO Policy or your rights, please refer to Equal Employment Opportunity is the Law and its Supplement.
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