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Murex Support Consultant

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Luxoft Full time
Job Title: Murex/FinIQ Technical Support Specialist Company: [Company Name]

Join our team as a Murex/FinIQ Technical Support Specialist and play a key role in the development team with the Bank's Treasury and Markets IT team. As a member of our team, you will work on multiple projects related to the automation and digitization of bank processes and systems.

Key Responsibilities:
  • Technical Support:
    • Provide BAU support for Murex/FinIQ applications.
    • Support all business stakeholders for Murex production incidents.
    • Perform root cause analysis and contribute to problem-solving.
  • Collaboration and Communication:
    • Collaborate across all teams (Support and Development).
    • Provide quality service to business users.
  • Job Duties:
    • Track and provide optimum service levels for day-to-day production support.
    • Collaborate with third-party vendors and other support teams.
    • Take ownership of high-severity issues and follow through to closure.
Requirements:
  • Must-Haves:
    • 2-4 years of Murex/FinIQ experience.
    • IT Support experience.
    • Knowledge of the Murex application.
    • Prior Development experience in any Murex module.
  • Nice-to-Haves:
    • Experience in Cloud architecture (AWS).
    • Technical skills in Sybase/Oracle SQL and Unix Shell scripting.
    • Working experience in a Unix/Linux platform.
    • Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as HTML, Javascript, XML, XSL, JSON, and J2EE.