Guest Experience Expert

2 weeks ago


Kota Kinabalu, Sabah, Malaysia Marriott International Full time
Job Number
Job Category Rooms & Guest Services Operations
Location Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

They are empowered to move about their space and do what needs to be done.

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.


PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification:
None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life.

Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination.

We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team.

If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.

In joining Le Méridien, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


  • Service associate

    2 weeks ago


    Kota Kinabalu, Sabah, Malaysia Shangri-la Full time

    We are looking for Service Associate - Front Office (Receptionist) Duties To provides guest services, handles the set-up of daily reservations and check-in and check-out of guestsRequirement: Certificate/Diploma in Hospitality Management Fresh graduate with internship experience are encourage to apply Able to interact with all level of guests Good team...


  • Kota Kinabalu, Sabah, Malaysia Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to...


  • Kota Kinabalu, Sabah, Malaysia Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and...


  • Kota Kinabalu, Sabah, Malaysia Hilton Full time

    A Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.What will I be doing?The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and...


  • Kota Kinabalu, Malaysia Marriott International Full time

    Job Number 24065462Job Category Rooms & Guest Services OperationsLocation Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...


  • Kota Kinabalu, Malaysia Marriott International Full time

    Job Number 24065462Job Category Rooms & Guest Services OperationsLocation Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...


  • Kota Kinabalu, Malaysia Shangri-La Hotels Full time

    Be part of our Shangri-La family at Shangri-La Rasa Ria, Kota Kinabalu! At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them...


  • Kota Kinabalu, Malaysia Shangri-La Full time

    We are looking for Guest Relations Officer - Korea Duties: Responsible for ensuring all guests especially Korean are enjoy with positive and memorable experience in the resort. To anticipate guest needs and handle inquiries in a helpful and attentive manner. Take full responsibility of ensuring all issues pertaining to guest satisfaction...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Bellman with a valid driving license. Able to carry out daily task of check in and check out, luggage handling, parcels, mails and driving resort...


  • Kota Kinabalu, Malaysia Toojou Hotel Full time

    **Responsibilities**: - To assist with daily operation at Front Office. - To assist guests during arrival and departure. - To build guest loyalty and satisfaction, while maximising room revenue and occupancy. - To create unforgettable stay for our guests. - To handle guest's enquiry, feedback and reservation. - To sell tours pakcages. **Key...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English. Able to carry out daily task of check in and check out,...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service or Front Office experience. Able to converse in Korean and English. Able to carry out daily task of check in and check out, assigning rooms, and concierge. You will also be...


  • Kota Tinggi, Malaysia Hard Rock Hotel Desaru Coast Full time

    *** The Guest Services Manager is responsible for all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues. **PRIMARY RESPONSIBILITIES** - Lead, direct, and manage front desk operations. Maintain regular presence throughout the...

  • Duty Manager

    4 days ago


    Kota Kinabalu, Malaysia Hilton Full time

    Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and...


  • Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 23116758 **Job Category** Sales & Marketing **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use sales techniques that maximize...

  • Room Attendant

    15 hours ago


    Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 23122043 **Job Category** Housekeeping & Laundry **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...

  • Hotel Receptionist

    15 hours ago


    Kota Kinabalu, Malaysia Toojou Hotel Full time

    **Responsibilities**: - To assist with daily operation at Front Office. - To assist guests during arrival and departure. - To build guest loyalty and satisfaction, while maximising room revenue and occupancy. - To create unforgettable stay for our guests. - To handle guest's enquiry, feedback and reservation. - To sell tours pakcages. **Key...

  • Service associate

    2 weeks ago


    Kota Kinabalu, Malaysia Shangri-la Full time

    We are looking for Service Associate - Front Office (Receptionist) Duties To provides guest services, handles the set-up of daily reservations and check-in and check-out of guests. Requirement: Certificate/Diploma in Hospitality Management Fresh graduate with internship experience are encourage to apply Able to interact with all level of guests Good team...


  • Kota Kinabalu, Malaysia Nyx Club Kota Kinabalu Full time

    Roles & Responsibilities - Plan and present bar menu. - Serve snacks and drinks to the guests. - Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products. - Mix ingredients to prepare cocktails and other drinks. - Mix drinks, cocktails and other bar beverages as ordered and in compliance with...


  • Kota Kinabalu, Malaysia Hyatt Corporation Full time

    Host - Front Office: Hyatt Centric Kota Kinabalu Hyatt Centric Hyatt Centric Kota Kinabalu MY - 12 - Kota KinabaluGuest Service OperationsHourly/Entry Level EmployeeFull-timeReq ID: KOT000221Local Summary To provide courteous, professional,efficient and flexible service consistent with the hotel’s policies in order to maximize guest...


  • Kota Kinabalu, Malaysia ECHO RESORT Full time

    Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests within the resort. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of...


  • Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 24039440 **Job Category** Golf, Fitness, & Entertainment **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Encourage, recruit, register, and schedule guests to participate in...


  • Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 24039456 **Job Category** Housekeeping & Laundry **Location** Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Restaurant Crew

    3 weeks ago


    Kota Kinabalu, Malaysia Guilt Free Society (Poke Bowl|Nori Taco|Burrito|Fitness Meal|Restaurant) Full time

    Are you looking to be part of a dynamic team that promotes a healthier lifestyle through wholesome and delicious food? If you're passionate about nourishing people with flavorful and nutritious dishes, we have an exciting opportunity for you to join our vibrant crew at our renowned healthy concept restaurant. **About Us**:At our restaurant, we believe in...