Contact Centre Voice Specialist

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on TimesJobs.com.

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

Handle and resolve incoming calls (including product enquiries, service request, feedback & complaints) as per contact centre standard operating procedures and CIMB guidelines - Perform the required verification prior to proceeding with updating of customer’s information, fulfilling customer's requests or providing account information as requested by...

Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

Benefit Gaji basic starting RM2000-RM3000 Training Allowance RM Hari sahaja) Insurance & Medical Claim Insentif disediakan Kwsp/perkeso Annual Cuti Tahunan 12 Day Kenaikan Gaji setiap tahun Peluang untuk kenaikan pangkat Penghargaan kakitangan, ganjaran kakitangan BONUS Tahunan yang menarik Referral Program Monthly Team bulding (Perayaan dan Festival)...

**Global Business Centre Manager**: - **Sector**: Monroe Industrial - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 22 April 2024 - **Job Ref**: BBBH437070_1705994769 Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading...

Join our forward-thinking team and play an essential role in shaping our company’s online voice and image. We believe in innovation, creativity, and the immense power of social media to connect, communicate, and catalyse change. What We Are Looking For: We seek a passionate Social Media Specialist who is not just about generic content but about...

**Key responsibilities**: **Daily Task** - Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve customer problems - Keep customers informed, set and follow through commitments - Keep precise case documentation and case ownership - Timely elevate and/or escalate to next level support when the case is too...

About UsFrom its roots in Malaysia, Guardian has built a regional reputation for being a trusted, committed and responsible pharmacy brand for over four decades. Today, Guardian operates across Malaysia, Indonesia, Singapore, Vietnam, Brunei and Cambodia, and provides a wide range of health care, beauty care, personal care and baby care products, with...

Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. - Be the first-line primary contact person for the customer on all queries relating to credit,...

Executive Recruitment Company Monroe Consulting Group's Health Division is partnering with one of the world's largest aesthetic and beauty equipment manufacturers. Our client is a principal company that brings premium beauty products to more than 60 countries over the world. As business growth and expansion continues, our esteemed client is looking...

Executive Recruitment Company Monroe Consulting Group's Health Division is partnering with one of the world's largest aesthetic and beauty equipment manufacturers. Our client is a principal company that brings premium beauty products to more than 60 countries over the world. As business growth and expansion continues, our esteemed client is looking for a...

OVERALL OBJECTIVE & DESCRIPTION The AVP, Senior Network Engineer will need to maintain broad and deep technical skills in multiple technical domains such as LANs (Local Area Networks), WANs (Wide Area Networks) VPNs (Virtual Private Networks) Routers, Firewalls, PKIs (Public Key Infrastructures), CA (Certification Authorities), IPv4/IPv6, Proxy, IPS, WIPS,...

In charge of tax and legal compliance to ensure accurate and timely tax payments and filings.Client DetailsA global leading shared service centre.DescriptionCompile and file all tax returns, including Corporate, GST, deferred, withholding, VAT, and DST, and ensure accurate posting of tax entries and reconciliations in collaboration with the ICF team.Oversee...

To handle incoming calls from customers and assist them with their inquiries on products and services.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Maintain the accuracy of all data and verify the same for all customer services.Build sustainable relationships and engage customers by taking...

To handle incoming calls from customers and assist them with their inquiries on products and services.Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.Maintain the accuracy of all data and verify the same for all customer services.Build sustainable relationships and engage customers by taking the...

RM 2,500 - RM 4,000 a month - Permanent, Full-time Job details Job details Here’s how the job details align with yourprofile . Pay RM 2,500 - RM 4,000 a month Job type Permanent Full-time Shift and schedule Day shift Monday to Friday Location Puchong Full job description Are you a highly motivated, persuasive communicator with a passion...

RM 2,500 - RM 4,000 a month - Permanent, Full-time Job details Job details Here's how the job details align with yourprofile . Pay RM 2,500 - RM 4,000 a month Job type Permanent Full-time Shift and schedule Day shift Monday to Friday Location Puchong Full job description Are you a highly motivated, persuasive communicator with a passion for...

Specialist, fraud risk ops - Kuala Lumpur, Malaysia - Centauri Services And Technology Sdn. Bhd. Standard Chartered Bank Malaysia Malaysia, Kuala Lumpur Full time Role Responsibilities · Our ICS team sits within the TTO and is responsible for mission-critical areas including cyber, information and resilience. These are challenges that impact our clients...