Content Reviewer – Vietnamese Language

Found in: beBee jobs MY - 7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

Summary:

The project involves content review (videos/images/text) in the online space for one of the largest technology giants. In this role one needs to be objective and be willing to review sensitive content.

As part of the work duration, the client expects the team to follow certain policy guidelines, meet stringent TAT, Productivity, and a minimum monthly average quality as per the target.

Technical skills:

Excellent written, reading & spoken communications skills in Vietnamese Language and understanding of local culture. Good communications skills (English). Online community experience and exposure.Experience with confidential information collection and management (preferable).

Role & Responsibilities:

Moderate content to ensure accurate and precise decision is applied in the online space in compliance with client's policies and guidelines.Gaining full understanding and in-depth knowledge of client policies and guidelines.Reviewing user generated content and editorial generated content including but not limited to text, images, audios, videos.Review sensitive content, sometimes involving graphic or otherwise disturbing text/videos/images.Identifying improvement opportunities and solutions to problems. Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.Review the reported content within agreed turnaround times and standards of quality.Recognize trends and patterns and escalate issues outside of the established policies.Use market specific knowledge and insights to spot and scope solutions to improve the support of user community.Ensure on meeting daily KPIs.Ensures that the process is followed correctly in Service Operations.Ability to learn to work with customer internal tools.Maintain a high degree of confidentiality while meeting strict deadlines.

About Cognizant:

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.

#LI-CTSAPAC


  • Content reviewer with vietnamese language

    Found in: beBee jobs MY - 18 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Cognizant Kuala Lumpur, Malaysia Posted 3 hours ago Permanent CompetitiveContent Reviewer with Vietnamese Language ProficiencyDegree or Diploma holder in any fieldsExcellent written, reading & spoken communications skills in Vietnamese & English languages, understanding of local culture.- 0-6 months of BPO ExperienceDetailed Role & Responsibilities: Moderate...

  • Content Reviewer – Arabic Language Proficiency

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Detailed Role & Responsibilities:Ensure on meeting daily KPIs Accountable for the success and quality of the process Ensures that the process is followed correctly in Service Operations Help improve the defined processes as we create more automation and gather information Ability to learn to work with customer internal tools Agent will also be trusted to...

  • Content Reviewer/Process Executive – Chinese Language

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Summary:PE is responsible for working as Operator for Basic Review. Associates will make an outbound call and review all the attributes provided following the GDO Policy accordingly. Associates expected to ensure 100% compliance like have quality below 2%, 100% Productivity, and no escalations issue. Associates need to display a high level of confidence in...

  • Content moderator

    Found in: beBee jobs MY - 3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    Role: Content Moderator (Japanese nationals /Natives)Location: Malaysia, onsite Job type: Permanent Client will provide: VISA Support Flight ticket 2 weeks hotel accommodation Roles & Responsibilities – Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright...

  • Content Review

    Found in: beBee jobs MY - 2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Online Specialist - AdvQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management:• Administering and helping to manage Client's Product support for the customers who call/chat or email in the support center.• Customer support to international customers...

  • Content moderator_native korean

    Found in: beBee jobs MY - 1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    POSITION ??? Korean Speaking Teammate- Content Moderator(Native)LOCATION ?? Kuala Lumpur WORKING SHIFT HOURS ???? Monday - Friday(Any 9 Hour) EDUCATION ?? Open for Fresh Graduate/Bachelor Degree /DIPLOMA+1 YEAR EXPERICENCE OR -Korean Native fulfilled visa conditions, please refer below -16 months passport validity, Bachelor degree or with 5 years working...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agoda Full time

    The Opportunity: A Customer Experience Specialist is expected to champion customer satisfaction by demonstrating the highest level of professionalism, listening and engaging with the customer and providing an individualized solution that suits their needs. For you to be successful, he or she should enjoy the challenge of problem solving and welcome the...

  • Specialist, Communications Advisory

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Social account executive

    Found in: beBee jobs MY - 3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Publicis Groupe Full time

    Job Description Keep abreast of social media trends Develop monthly editorial calendars, in alignment with global/local client social strategies Schedule and publish content for social media channels Manage daily operations of page/channel including themes/skin/layout changes when appropriate Adhere to the standard practices guide for social channel...

  • Junior associate director, operations solutions

    Found in: beBee jobs MY - 3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mufg Investor Services Full time

    Company Description About MUFG Investor Services: Experience something Brilliantly Different with a career at MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund...

  • Software Developer

    Found in: beBee jobs MY - 3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyWith years of experience in IT, your future employer is the expert in their field. Combining creativity, innovation & technology, you will be play a key role in the ever-growing market of web-based content industry. They are known for developing products with broad recognition & an extensive pool of users.about the jobTo be successful as a...

  • Human resource executive

    Found in: beBee jobs MY - 5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Pico International M Sdn Bhd Full time

    Responsibilities Provide efficient day to day HR operations support. Assist with monthly payroll, claims, timesheets and leave records. Assist in foreigner work pass process and application. Assist in full-cycle recruitment. Maintain accurate HR database and up-to-date employee records. Prepare employment contract and letters. Assist with HR policies review...

  • Assistant Manager, Fund Operations

    Found in: beBee jobs MY - 3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering up with a leading independent fund administrator in Malaysia. They are looking for an experienced fund operations manager to join their expanding company.about the jobOversee all aspects of new fund onboarding, including coordinating the opening of new bank/broker accounts, liaising with legal advisors, comprehending...

  • Apac marketing associate

    Found in: beBee jobs MY - 6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Iqvia Full time

    Job Overview Support the delivery of regional marketing strategies, plans and content for APAC Research and Development Solutions business. Essential Functions Working within a highly matrixed organization, support the delivery of comprehensive, cohesive and measurable marketing plans across APAC. Support line manager in collaborating with business leaders,...

  • Hr & admin exec

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Talentvis Full time

    Well verse with Malaysian Labour Law and Employment Act Minimum 2-3 years relevant working experience in Admin & HRRequired language:English, Bahasa Malaysia and Mandarin. Handle whole recruitment process. Establish, implement and update policies, practices & procedures, SOPs, template, notices & etc. Handle full spectrum of HR including payroll, training...

  • Pricing Manager

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Seeking a data analytics position that allows you to take ownership of your work?Be part of the biggest conventional general insurance in Malaysia Utilise your technical skillsets in data analytics to derive insights and contribute to meaningful, real-world business applications. Work with a team of bright, dedicated, and fun-loving individuals, and be a...

  • Finance Manager

    Found in: beBee jobs MY - 2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    The manager supports the Finance Director (FD) in overseeing the comprehensive accounting operations, including the entire financial reporting process for both monthly and annual submissions. This role ensures accurate, timely, and compliant financial records according to statutory regulations.The position involves maintaining robust internal controls,...

  • Software developer

    Found in: beBee jobs MY - 1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Iqvia Full time

    Job Overview Assists with the design/development of software solutions requiring general domain knowledge and limited business expertise. Troubleshoots code issues and continuously evolves IQVIA's platforms to meet user requirements/needs. Essential Functions Assists with the design/development of software solutions requiring general domain knowledge and...

  • Process Executive/ Quality Analyst

    Found in: beBee jobs MY - 1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Role: Process Executive/ Quality Analyst (Japanese-Language)Location: KL, MalaysiaMandatory Language: JapaneseTenure: FTC - Fixed term contract, 1 year contract – renewable.Required skills:Good written communication skills and comprehension.Intermediate level knowledge on MS Office applications like Excel, Outlook, and Word.Good on Numerical ability and...

  • Portfolio Analyst

    Found in: beBee jobs MY - 7 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Chubb Full time

    Job DescriptionThe position is responsible for creating and maintaining monitoring processes to track the portfolio performance in order to provide business recommendations for profitability and production enhancement; assisting Personal Lines Underwritting Management to produce pricing analysis for Personal Lines products.Major duties and...