Customer support representative

Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems...

Job Description:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Keeping records of customer...

Job description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

**Primary Objectives** - Ensure and provide quality customer service standards - Sales Referral - identify existing and prospective customers' financial needs and refer them to sales personnel - To support Assistant Branch Manager (ABM) to ensure smooth branch operation and compliance requirements are strictly observed - To assist in tracking branch sales...

Sales assistants represent the direct contact with clients. They provide general advice to customers. Contruction, Waterproof Job, Leaking Job SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Req ID: 120244 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Senai **General Overview**: **Functional Area**: FIN - Finance **Career Stream**: DEC - Decision Support **Role**: Specialist **SAP Short Name**: SPE **Job Title**: Customer Quote Specialist **Job Code**: SPE-FIN-QUOT **Job Level**: Band 08 **Direct/Indirect...

**Responsible for dealers’ online ticketing inquiry solutions as follows**: - Part activation. - Check part availability. - Order Management (placing orders/order cancellation). - Checking on claim submission/ claim status. - Check and release blocked orders. - System problems escalation to the relevant IT support team. - Portrays positive teamwork. -...

**JOB REQUIREMENT**: - Diploma or equivalent qualification majoring in Marketing/ Sports Science/ Physiotherapy or any other relevant fields - Possess own transport & willing to work in Klang Valley and travel outstation - Required language(s): English, Bahasa Malaysia - 1 year of related working experience in the sales function, medical devices and...

Generate daily orders, prepare and pack daily orders according to system, arrange shipping, update customers of the status of shipments. - Plan delivery schedule and manage logistics arrangement to customers. - Handle complex customer issues and escalated complaints/ calls. - Resolve customers’ complaints in accordance with company’s policies and refer...

The Commercial Officer (“CO”) is responsible to support the commercial team in providing a comprehensive range of administrative and office support duties. The "CO" is also required to prepare the necessary reports for Commercial Manager and assist in all other day to day job activities. **Responsibilities**: To prepare and update the master voyage...

**Highlights**: - MNC Retail Industry with good career progression/development - Attractive remuneration package: Basic Salary + Attractive Benefits **Requirements**: - Malaysian with aged below 35 years old - Have a good communication skills in English & Bahasa Malaysia - At least 1 year of working experience in Sports/Fashion retail industry - Willing...

**Responsibilities**: - To carry-out pre-concreting and post-concreting inspection for the precast products. - To randomly check fresh concrete quality before pouring. - To ensure that all panel assigned with appropriate ID and sticker after demoulding. - To update in the system all the production checklist and quality record. - To liaise with client /...

Description Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established...

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...

What will you be expected to do?Achieve sales targets and suggest new ways on generating leads to increase customer base in industry fields.Responsible for conducting sales activities including attending to existing customers, sourcing new customers, promoting company products, and monitoring customer accountsTravel throughout assigned territory to meet with...

We work closely with customers to listen and assess their needs in the retail and fashion industry, and translate them to the optimal design of the right supply chain solutions for them. From product design/styling to prototyping, we help our customers realise their goal by executing product development, fit for volume manufacturing. We design the best...

**Responsibilities**: - Coordinating production workflow for different customer’s product to ensure on-time delivery of shipments based on customer requirements. - Daily update production latest schedule with enough equipment resources support, liaise with operation manager and coordinators to priority the work order through the shared workstation. - Long...

Quality engineers define quality standards for the creation of products or services. They check to make sure the products and services are in compliance with the quality standards and they coordinate quality improvements. We work closely with customers to listen and assess their needs in the retail and fashion industry, and translate them to the optimal...

Job Responsibilities 1. Maintaining compliance files, including uploading, and organizing document in a document management system. 2. Coordinate internal and external efforts to adequate compliance audit coverage and minimize duplicate efforts. 3. Perform research on compliance issues as they arise from internal and external inquiries and document research....

Ensure the Master Production Schedule is fulfill customer requirement and delivery - Analyze demand / forecast to determine required capacity - Develops production plan and release manufacturing orders to support the plan - Work closely with production to ensure production meet on time delivery - Perform materials analysis for Clear To Built against customer...

**Responsibilities**: - Update weekly forecast in DNS & work with vendor on reschedule (pull & push out) - Issue new PO followed by lead time when DNS triggers on shortages. - Proactively work with vendors on commitment & shipments to ensure parts received on time - Coordinate & work on SAP GRPO receiving with purchasing clerk - Communicate with suppliers...