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Customer Service Team Leader
1 month ago
- Lead, guide, and inspire a team of customer service representatives to reach goals and offer exceptional support
- Monitor team performance, give regular feedback, and conduct evaluations
- Handle escalated customer inquiries and problems for quick resolution
- Provide training for new hires and ongoing education for current staff
- Ensure all interactions are in line with company standards and policies
- Conduct quality checks and offer feedback to team members
- Present reports on team performance and customer feedback
- Bachelor's Degree in Business, Finance, or related field
- Preferably Mandarin speakers
- Minimum 3 years of customer service experience with leadership background, preferably in fintech
- Good understanding of fintech products and services
- Strong communication and leadership skills
- Proven track record in team management and motivation
- Ability to thrive in a fast-paced environment with strong organizational skills
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Customer Service Team Leader
1 month ago
Jalan Wong Ah Fook , Johor Bahru Johor Malaysia Elite Advance Service Sdn Bhd Full timeManage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...
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Customer Service Leader
6 days ago
Malaysia The Supply Advisory Full timeA well renowned Client in the Food Manufacturing space is seeking a dynamic Customer Service Leader - APAC & MEA to drive and lead the transformation of its customer service function into a best-in-class setup, collaborating closely with international business operations.In this role, you'll interact with commercial leaders and key customers to enhance...
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Team Leader
3 weeks ago
Malaysia National Care Group Full timeJob DescriptionTeam Leader Up to 37.5hrs Available £12.60 per hour Do you dare to make a difference? Atlantic Way Care is spread over three individual sites providing 24-hour support for individuals with a vast range of complex Mental Health needs. We have a 5-bed provision in Tiverton where we support anyone unwell with Mental Health who may need...
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Team Leader
4 weeks ago
Malaysia National Care Group Full timeJob DescriptionTeam Leader Up to 37.5hrs Available £12.60 per hour Do you dare to make a difference? Atlantic Way Care is spread over three individual sites providing 24-hour support for individuals with a vast range of complex Mental Health needs. We have a 5-bed provision in Tiverton where we support anyone unwell with Mental Health who may need...
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Team Leader
4 weeks ago
Malaysia National Care Group Full timeJob DescriptionTeam Leader Up to 37.5hrs Available £12.60 per hour Do you dare to make a difference? Atlantic Way Care is spread over three individual sites providing 24-hour support for individuals with a vast range of complex Mental Health needs. We have a 5-bed provision in Tiverton where we support anyone unwell with Mental Health who may need...
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Team Leader
3 weeks ago
Malaysia National Care Group Full timeJob DescriptionTeam Leader Up to 37.5hrs Available £12.60 per hour Do you dare to make a difference? Atlantic Way Care is spread over three individual sites providing 24-hour support for individuals with a vast range of complex Mental Health needs. We have a 5-bed provision in Tiverton where we support anyone unwell with Mental Health who may need...
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team leader
1 month ago
Malaysia VITALITY BOOST SDN BHD Full timeJob Details This job opportunity could be a great match for you. Salary Monthly salary of RM 1,900 Job Type Permanent, Full-time Shift and Schedule Rotational shift Full Job Description BOOST JUICE BARS Boost Juice, a renowned juice and smoothie chain originating from Australia, has reached 150 stores in Malaysia, Singapore, Brunei, Indonesia, and...
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team leader
3 weeks ago
Malaysia VITALITY BOOST SDN BHD Full timeJob Details This job opportunity could be a great match for you. Salary Monthly salary of RM 1,900 Job Type Permanent, Full-time Shift and Schedule Rotational shift Full Job Description BOOST JUICE BARS Boost Juice, a renowned juice and smoothie chain originating from Australia, has reached 150 stores in Malaysia, Singapore, Brunei, Indonesia, and...
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Customer Service Leader
3 weeks ago
Malaysia The Supply Advisory Full timeA well renowned Client in the Food Manufacturing space is seeking a dynamic Customer Service Leader - APAC & MEA to drive and lead the transformation of its customer service function into a best-in-class setup, collaborating closely with international business operations. In this role, you’ll interact with commercial leaders and key customers to enhance...
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Finance Team Leader
1 month ago
Malaysia Toll Global Forwarding (Malaysia) Sdn. Bhd. Full timeWe do this to better understand how visitors use our site and to offer you a more personal experience. Please see our Privacy Policy for more information. Finance Team Leader (P2P/O2C) page is loaded Finance Team Leader (P2P/O2C) Apply locations MY Penang 5 Lintang Bayan Lepas 3 Bayan Lepas Industrial Park time type Full time posted on Posted 3 Days Ago...
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Team Leader Materials
4 weeks ago
Malaysia Hyatt Hotels Corporation Full timeIf you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Team...
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Team Leader Materials
3 weeks ago
Malaysia Hyatt Hotels Corporation Full timeIf you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Team...
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Team Leader Materials
6 days ago
Malaysia Hyatt Hotels Corporation Full timeIf you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally." Team...
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Customer Service Team Leader Cryptocurrency
3 weeks ago
KL Eco City Kuala Lumpur Kuala Lumpur Malaysia Agensi Pekerjaan Adnexio Sdn Bhd Full timeLead, mentor, and motivate a team of customer service representatives to achieveperformance goals and provide outstanding customer supportMonitor team performance, provide regular feedback, and conduct performance evaluations. Identify areas for improvement and implement training programs as neededHandle escalated customer inquiries and issues, ensuring...
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Customer Service Team Leader Cryptocurrency
1 month ago
KL Eco City Kuala Lumpur Kuala Lumpur Malaysia Agensi Pekerjaan Adnexio Sdn Bhd Full timeLead, mentor, and motivate a team of customer service representatives to achieveperformance goals and provide outstanding customer supportMonitor team performance, provide regular feedback, and conduct performance evaluations. Identify areas for improvement and implement training programs as neededHandle escalated customer inquiries and issues, ensuring...
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Customer Service Team Leader
1 month ago
Malaysia AGENSI PEKERJAAN ADNEXIO SDN. BHD. Full timeKey ReponsibilitiesLead, mentor, and motivate a team of customer service representatives to achieve performance goals and provide outstanding customer supportMonitor team performance, provide regular feedback, and conduct performance evaluations. Identify areas for improvement and implement training programs as neededHandle escalated customer inquiries and...
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Customer Service Team Leader
3 weeks ago
Malaysia AGENSI PEKERJAAN ADNEXIO SDN. BHD. Full timeKey ReponsibilitiesLead, mentor, and motivate a team of customer service representatives to achieve performance goals and provide outstanding customer supportMonitor team performance, provide regular feedback, and conduct performance evaluations. Identify areas for improvement and implement training programs as neededHandle escalated customer inquiries and...
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Customer Service Officer
6 days ago
Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full timeResponsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...
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Customer Service Officer
3 weeks ago
Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full timeResponsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...
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Customer Service Officer
3 weeks ago
Kuala Lumpur WP Kuala Lumpur Malaysia 80000 Elite Advance Service Sdn Bhd Full timeResponsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...