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Insurance Operations Specialist

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Marsh Full time
Broking Fiduciary Operations
  • Handle day-to-day backend processing operations of Broking team in the Shared Services, focusing on Invoice to Cash processes
  • Ensure a valuable experience for internal stakeholders by collaborating on operational processes and expectations
Marsh McLennan (MMC) is looking for candidates for the following position in Kuala Lumpur Shared Services Operations Office at Q Sentral:

Insurance Operations Specialist - Broking Fiduciary Operations (Supporting Singapore)

What to Expect?
  • Join a regional operational shared service center
  • Interact with diverse colleagues and stakeholders from various lines of business within MMC
Benefits:
  • Career Development and Training Opportunities
  • Learn insurance operations best practices from regions across ASEAN
  • Explore opportunities to work on regional and global projects
  • Conducive Smart Office work environment
Responsibilities:
  • Execute tasks related to Invoice to Cash processes including invoicing, billing, reconciliation, etc.
  • Ensure seamless and timely delivery of assigned tasks
  • Maintain communication with clients and colleagues by providing updates and resolutions
  • Adhere to organizational policies and procedures
  • Participate in resolving queries and errors, contributing to improvement efforts
Requirements:
  • Bachelor's Degree in any field
  • 2-5 years' experience in an Insurance Shared Service Center
  • High Proficiency in MS Office Applications
  • Effective communication and interpersonal skills
Stand Out Qualities:
  • Minimum 2 years of similar experience in an Insurance Shared Service Center
  • Demonstrated drive to meet KPIs
  • Detail-oriented with strong coordination skills
  • Openness to learning and embracing new challenges
  • Ability to work effectively with multiple stakeholders

Marsh McLennan (NYSE: MMC) is a global professional services firm focused on risk, strategy, and people. With over 85,000 colleagues advising clients in 130 countries, Marsh McLennan's businesses provide leading-edge services.

The company is dedicated to fostering a diverse, inclusive, and flexible work environment, welcoming individuals from all backgrounds. Marsh McLennan supports hybrid work models, combining remote work flexibility with in-office collaboration, connections, and professional growth opportunities.