Customer Relation Executive

Overseeing the customer service process.Compile a detailed list of projects to enable customer support to schedule installation dates accurately.Respond promptly to customer enquiries and concerns and provide accurate information of the products and services to customer.Frequently follow up on the leads.Reach out to customers for information/documents.Ensure...

Customer service role to support Marketing initiatives for the main clinic and branches.Attending customer enquires via social media and/or whatsapp.Follow-up on impending matters and soliciting leads.Able to attend the above after work hours and weekends when required. Our Client is a leading aesthetic skin clinic in KL & PJ in their expansion mode. A new...

Customer service role to support Marketing initiatives for the main clinic and branches.Attending customer enquires via social media and/or whatsapp.Follow-up on impending matters and soliciting leads.Able to attend the above after work hours and weekends when required. Our Client is a leading aesthetic skin clinic in KL & PJ in their expansion...

Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealershipCoordinate and record customer's appointment booking and plot capacity planning to ensure smooth flow of operations in dealershipHandle customer's concern, analyze root cause and take improvement activitiesEnsure all customers' voice is promptly...

**Job Descriptions** - Expanding the customer base by upselling and cross-selling banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to...

Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealershipCoordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealershipHandle customer’s concern, analyze root cause and take improvement activitiesEnsure all customers’ voice is promptly...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. - Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Ensure the customer database is updated in a timely manner and always protected through constant monitoring. - To complete CSI monthly...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Perform timely closing of monthly, quarterly and yearly accounts for financial reportingAssist in preparing audited financial statements and related workHandle full set of accounts, including Accounts Receivable (AR) and Accounts Payable (AP).Issue invoice, credit notes, debit notes and manage bank reconciliationsEnsure all payments received are invoiced...

_**Job Purpose : -**_ Patient Relation Executive works with patients and their families to address concern or special needs that may arise during their course of treatment within the hospital setting. - **Duties and Responsibilities : -**_ 1. Overseeing the overall Patient Feedback Management through investigation & resolution. 2. Collect data about...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

**Job description**: - Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment...

Company Background Our client is a management company that helps Japanese companies/expatriates manage health risks for their employees traveling or working abroad, like emergencies, checkups, and insurance. As they continue to expand their business in Malaysia, they are actively hiring for a Customer Relation Officer / Admin Executive to join their team. ...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Follow up with the customers to ensure resolution. - Maintaining student/teacher’s schedule. - Strong service knowledge & provide accurate information to customers. - Provide after-sales service to all customer that leads to their higher...

Job Scope - Ensuring a great customer experience - Tending to online and offline enquiries - Managing daily appointments - Meeting and greeting clients and leads according to company SOPs - Performing vehicle pick-up and drop-off SOPs - Managing the cleanliness and supplies of the customer lounge - Processing quotes, invoices and payments - Recording and...

**Job description** **Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To...