Customer Relations Officer

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Follow up with the customers to ensure resolution. - Maintaining student/teacher’s schedule. - Strong service knowledge & provide accurate information to customers. - Provide after-sales service to all customer that leads to their higher...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Maintaining student/teacher’s schedule. - Attend to customers - both walk-in and appointments at HQ. Engage and establish rapport with customers during waiting time. - Keep records of customer interactions, process customer accounts and file...

**Requirements**: - Degree holder in Business Administration; Information System or related discipline - Minimum 2 years of relevant working experience - Good command of both written and spoken English - Must be able to read and communicate in Mandarin as liaison with China counterparts is required - Must have experience in using integrated system to...

1. Manage customer's relations inclusive of inquiries and /or any other issues 2. Handle customer's current shipment's & forecast of future shipment 3. Compilation of shipment scheduling and submission to customer 4. Oversee for all FCL+LCL, Air Import & Export shipments, Project base shipments 5. Check & confirmed House Bill of Lading details 6. Supervise...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

**Responsibilities**: - Handling inquiries from various department relating to disciplinary issues, staff grievances, labor disputes, counselling at work place, and carry out investigation on the cases. - Assist to implement effective disciplinary policies and procedures. - To manage and maintain disciplinary record of staff. - Issuing disciplinary notices...

**About Jaya Grocer**: Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products...

**Job Descriptions** - Expanding the customer base by upselling and cross-selling banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

Job Scope - Ensuring a great customer experience - Tending to online and offline enquiries - Managing daily appointments - Meeting and greeting clients and leads according to company SOPs - Performing vehicle pick-up and drop-off SOPs - Managing the cleanliness and supplies of the customer lounge - Processing quotes, invoices and payments - Recording and...

**Job Overview** Traveling is increasing rapidly, here is your chance to apply. On Call International is a leading provider of travel risk management and travel assistance services. Bring to the table your established customer service skills to a unique and fast-growing company. For more than two decades, On Call International has helped millions of people...

**We are looking for Customer Service Officer / Assistant at Taman Sea, Petaling Jaya.** **Job responsibilities**: - Responsible for day-to-day operation and administration of the clinic. - Manage the daily patient flow of the clinic. - Make, manage & monitor the scheduled appointments for the clinic. - Involving in cashiering, patients complain or perform...

**Job description** **Service Customer**: - Interact with customers in a professional and courteous manner to understand their requirements. - Address customer inquiries and concerns promptly and effectively. - Ensure customer satisfaction by providing high-quality service and support. **Analyze Customer Profile**: - Conduct thorough analysis of customer...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. - Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Ensure the customer database is updated in a timely manner and always protected through constant monitoring. - To complete CSI monthly...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. - Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Ensure the customer database is updated in a timely manner and always protected through constant monitoring. - To complete CSI monthly...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...