Customer Relation Consultant

1. Manage customer's relations inclusive of inquiries and /or any other issues 2. Handle customer's current shipment's & forecast of future shipment 3. Compilation of shipment scheduling and submission to customer 4. Oversee for all FCL+LCL, Air Import & Export shipments, Project base shipments 5. Check & confirmed House Bill of Lading details 6. Supervise...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

OverviewAt Teleperformance, we are committed to delivering exceptional customer experiences that drive business growth. Our Inbound Sales Representatives play a crucial role in achieving this goal by providing timely support to customers through various communication channels.Key ResponsibilitiesField inbound calls and exhibit the correct sales and customer...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

**Requirements**: - Degree holder in Business Administration; Information System or related discipline - Minimum 2 years of relevant working experience - Good command of both written and spoken English - Must be able to read and communicate in Mandarin as liaison with China counterparts is required - Must have experience in using integrated system to...

**Job Descriptions** - Expanding the customer base by upselling and cross-selling banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Communicating and coordinating with colleagues...

**Job description** **Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview**: We are...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Maintaining student/teacher’s schedule. - Attend to customers - both walk-in and appointments at HQ. Engage and establish rapport with customers during waiting time. - Keep records of customer interactions, process customer accounts and file...

Communication skills - strong written, oral and presentation ability in both languages - English and Bahasa Malaysia. Technical skills Managing pressure - possess the ability to work under pressure & meeting tight deadlines. Critical thinking skills - possess the ability to think out of the box and provide solutions. Organisation skills - possess the...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

Manage temporary unit request from customer whose car in workshop more than 48 hours - Preparation of the car, uploading photos and do car allocation in the CRM system - Weekly preparation on the temp car status - Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance -...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

**Position: Customer Support Executive** **Tenure: 6 months contract (Renewable basis/Converted to Permanent)** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Location: Petaling Jaya** **Responsibilities**: - Manage large amounts of incoming call (Inbound calls) - Provide information and troubleshooting to subscriber or dealer in a proper...

**Job Descriptions**: - Deliver value-oriented services with quality and in accordance with standards, regulations and guideline. - Participate in Global improvement projects and Process Migration, SAP roll out - Create and maintain comprehensive documentation of SAP CS configurations, processes, and user guides. - Troubleshoot and resolve SAP CS-related...

_**Responsibilities**_**: Provide patient education ie. consultation Provide patient care ie. attend to patients’ needs/requests Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient feedback/testimonial Manage patient complaints Conduct patient...

Ikano Group is seeking a Customer Relations Officer to join our team in Singapore. As a key member of our customer relations department, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.About the RoleThis role involves handling daily operations, ensuring good teamwork, maintaining safety...

**The Opportunity** As a Consultant at IQVIA, you will be responsible for leading teams in the development & delivery of consulting projects. He/She will also be part of the regional consulting group and will have the opportunity to support larger & more complex projects in the Southeast Asia region. **Responsibilities**: - Participates or leads teams in...