Customer Relation Consultant

1. Manage customer's relations inclusive of inquiries and /or any other issues 2. Handle customer's current shipment's & forecast of future shipment 3. Compilation of shipment scheduling and submission to customer 4. Oversee for all FCL+LCL, Air Import & Export shipments, Project base shipments 5. Check & confirmed House Bill of Lading details 6. Supervise...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Follow up with the customers to ensure resolution. - Maintaining student/teacher’s schedule. - Strong service knowledge & provide accurate information to customers. - Provide after-sales service to all customer that leads to their higher...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

**Requirements**: - Degree holder in Business Administration; Information System or related discipline - Minimum 2 years of relevant working experience - Good command of both written and spoken English - Must be able to read and communicate in Mandarin as liaison with China counterparts is required - Must have experience in using integrated system to...

**Job Descriptions** - Expanding the customer base by upselling and cross-selling banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to...

Job Scope - Ensuring a great customer experience - Tending to online and offline enquiries - Managing daily appointments - Meeting and greeting clients and leads according to company SOPs - Performing vehicle pick-up and drop-off SOPs - Managing the cleanliness and supplies of the customer lounge - Processing quotes, invoices and payments - Recording and...

**Job Overview** Traveling is increasing rapidly, here is your chance to apply. On Call International is a leading provider of travel risk management and travel assistance services. Bring to the table your established customer service skills to a unique and fast-growing company. For more than two decades, On Call International has helped millions of people...

**Position**: Customer Relations Assistant (CRA) **Location**:Aiman Motor PJ (Proton dealership) **Responsibilities**: - CRA will assist and report directly to Service Manager on daily operation matters - CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling -...

Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Communicating and coordinating with colleagues...

**Role Description** This is a full-time on-site role for a Travel Consultant, located in Petaling Jaya. The Travel Consultant will be responsible for managing and arranging travel arrangements for clients, providing personalized customer service, making reservations, and ensuring client satisfaction. The Travel Consultant will utilize various systems and...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview**: We are...

**Job description** **Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To...

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

**Customer Relations Officer (CRO)** To perform general administration, handling customers, and data entry duties. (E.g. answering calls, photocopy, mailing, filing, and data entry) **Responsibilities**: - Answer incoming phone calls and update information - Collect payment from customers - Maintain a systematic filing system - To provide administratively...

**Hiring Branch: Cycle & Carriage Petaling Jaya** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

**Requirements**: - Can Work From Home (Flexible Working Hour) - Part Time or Full time - Position available nationwide branches (Selangor, Kuala Lumpur, Kota Kinabalu, Sabah, Seremban, Negeri Sembilan, Johor Bharu, Pulau Pinang) - Ability to work independently and mobile - Good Interpersonal skill **Responsibilities**: - Proposing ideal solution to...

Communication skills - strong written, oral and presentation ability in both languages - English and Bahasa Malaysia. Technical skills Managing pressure - possess the ability to work under pressure & meeting tight deadlines. Critical thinking skills - possess the ability to think out of the box and provide solutions. Organisation skills - possess the...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). - Maintaining student/teacher’s schedule. - Attend to customers - both walk-in and appointments at HQ. Engage and establish rapport with customers during waiting time. - Keep records of customer interactions, process customer accounts and file...