Customer Service Consultant

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Hiring Branch: Cycle & Carriage Petaling Jaya** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role Overview**: We are...

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Communicating and coordinating with colleagues as...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

**Job Descriptions**: - Deliver value-oriented services with quality and in accordance with standards, regulations and guideline. - Participate in Global improvement projects and Process Migration, SAP roll out - Create and maintain comprehensive documentation of SAP CS configurations, processes, and user guides. - Troubleshoot and resolve SAP CS-related...

**JOB VACANCY CUSTOMER SERVICE** **COMPANY NAME** : Allan Chan Enterprise **LOCATION** : Menara Amcorp, 11-09, Amcorp Tower, Pusat Perdagangan, 18, Persiaran Barat, 46050 Petaling Jaya, Selangor **POSITION** **:CUSTOMER SERVICE/DATA ENTRY** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **CONTRACT**: 4...

**Responsibilities**: - Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer’s...

Answering customer enquiries or passing them on to the appropriate department. Giving information and helping to solve customer problems. Selling products and taking orders. Arranging services for customers - Bookings, appointments etc Processing complaints and, if appropriate, issuing refunds. Taking information from customers and entering it on a database....

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Role Description** This is a full-time on-site role for a Travel Consultant, located in Petaling Jaya. The Travel Consultant will be responsible for managing and arranging travel arrangements for clients, providing personalized customer service, making reservations, and ensuring client satisfaction. The Travel Consultant will utilize various systems and...

**Company Background**: Anytime Fitness is a global franchise with over 3 million members in 3,000 gyms worldwide. As an award-winning brand, we offer entrepreneurs a convenient and affordable recurring-revenue business model with resources and support for achieving a healthy work/life balance. Our mission is to help members get to a healthier place through...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Position Title: Customer Service - English** **Working Location: Petaling Jaya** **Tenure: 1 year contract / Renewable basis** **Salary: RM 3000- RM 3200 + Shift Allowance** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive advertiser...

**Company Background**: Anytime Fitness is a global franchise with over 3 million members in 3,000 gyms worldwide. As an award-winning brand, we offer entrepreneurs a convenient and affordable recurring-revenue business model with resources and support for achieving a healthy work/life balance. Our mission is to help members get to a healthier place through...

**Responsibilities**: - Review and moderate all user-generated content and user profiles (either pre-, post - or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required. - Manage the banned user process, and track and remove previously banned users - Maintain the Moderation Guidelines...

**Responsibilities**: - Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Act as liaison person with customers and business partners. - Manned and follow up on the product installation process and progress. - Collaborate with relevant departments to resolve problems and ensure timely solutions. -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...