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Clinical Advisor

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Straumann Full time

Position Summary:

The Straumann Group is looking for a motivated individual to join the team. The position will assist to provide orthodontic clinical support and guidance for doctors with their ClearCorrect cases. The position will oversee and assist to organise all clinical activities within Malaysia (MY) and also work closely with the sales and production teams.

Key Responsibilities: Providing first-line clinical support for doctors in MY who have queries regarding case evaluation; record taking; communication with the technician; case setup modification and predictability; aligner troubleshooting and finishing of orthodontic casesWorking closely with doctors who are new to the ClearCorrect system and providing additional support and assistance with general queries regarding aligner treatment planning and processesConducting clinical training for doctors and their clinic support teamProvide ongoing clinical updates and training to the internal sales and marketing teams and support any clinical queries that the sales team may encounter during their interactions with the doctorsWorking closely with the APAC Clinical Support Manager to provide ongoing feedback and updates from doctors and assist to develop clinical plans and strategies to ensure clinical success in the marketRepresenting ClearCorrect at educational events and programs, medical meetings, conventions and exhibitionsDriving success with the ClearCorrect business development within MY by working collaboratively with the sales team to achieve targets and set goals