Enterprise Wellbeing Solutions Lead

2 weeks ago

Kuala Lumpur, Malaysia Intellect Full time

As the Enterprise Wellbeing Solutions Lead, you will lead the Enterprise Wellbeing Solutions team consisting of a dynamic group of high-performing Wellbeing Consultants within the Revenue department.

This team is responsible for driving consultative sales, solution development, and seamless implementation for our company’s key enterprise client segment. The role requires a unique blend of sales leadership and consulting expertise, specifically from individuals with a background in implementation and delivery consulting, as opposed to traditional SaaS sales.

**Responsibilities**:

- **Sales Leadership and Training Mentorship**:

- Lead and inspire the Enterprise Wellbeing Solutions team to achieve sales targets, pipeline growth, and deliver exceptional client experiences.
- Foster a collaborative, accountable, and results-driven team culture focused on consultative sales and solution development.
- Train and mentor the Wellbeing Consultants to continuously improve in their approach and ability to hit targets
- **Sales Strategy and Execution**:

- Develop and execute comprehensive sales strategies to drive client acquisition, revenue growth, and market expansion.
- Provide strategic guidance to the team in crafting tailored solutions that align with clients' strategic initiatives.
- Create playbooks over time of our effective consultative sales approach
- **Consultative Approach**:

- Ensure the team maintains a consultative approach in understanding client needs, co-creating tailored wellbeing solutions, and delivering value beyond traditional SaaS sales.
- **Sales Activity, Pipeline Management, and Reporting**:

- Implement effective sales activity tracking and management processes to ensure consistent progress towards revenue targets.
- Oversee the development and maintenance of a robust sales pipeline, identifying opportunities for growth and managing potential risks.
- **Sales and Target Reporting with CRM Management**:

- Develop and maintain regular sales reports and dashboards, providing insights into key performance indicators, sales metrics, and progress towards revenue goals.
- Oversee our CRM (Customer Relationship Management) platform management to ensure accurate and up-to-date information.
- Analyse data to identify trends, opportunities, and potential areas for improvement, presenting findings to leadership.
- **Target Customer, Segments, and Territories Mapping**:

- Define and refine target customer profiles, market segments, and territories to optimise resource allocation and maximise sales effectiveness.
- Collaborate with the team to implement targeted sales strategies for key customer segments.
- **Internal Stakeholder Collaboration**:

- Collaborate closely with internal stakeholders, including clinical experts, product development, and other departments, to ensure alignment between client requirements and internal capabilities.
- **Client Relationship Management**:

- Build and nurture strong relationships with key client stakeholders, acting as a strategic partner and trusted advisor.
- Oversee the smooth handover to the account management team post-implementation for ongoing relationship management.
- **Process Improvement and Innovation**:

- Drive continuous improvement initiatives related to sales, solution development, and client handovers.
- Encourage a culture of innovation within the team to stay ahead of industry trends and client expectations.

**Requirements**:

- At least 6-10 years of experience in consulting or sales related consulting capacities in consulting firms
- Minimum of a Bachelor’s degree in a related field
- Proven leadership experience in managing a team with a strong focus on consultative sales and solution development.
- Background in consulting with experience in implementation and delivery roles.
- Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
- Strong data driven background with a history of working with numbers and data comfortably to use them to aid your decision making and work
- Excellent communication and interpersonal skills to effectively lead a team and engage with clients and internal teams.
- Ability to balance sales targets with a commitment to delivering impactful solutions and maintaining client satisfaction.

**Benefits**
- Work in a diverse environment with people from over 10 countries
- A generous leave policy
- Work flexibility
- Medical coverage
- Annual Wage Supplement (Bonus)
- Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
- Birthday Leave (1 day)
- Holidays off
- Quarterly mental health day off
- Mental health benefits (Premium access to our app)
- Work-life balance and employee wellness
- Regular social events where we have non work-related fun

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