Order Management

5 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF

Objectives of the Position

The Executive, Order Management, will execute the customer order management processes with a consistent high level of service across ASEAN, ANZ, Taiwan for the Customer Service which is still with GB.

Main Tasks

Operations and Performance

  • Execute the Customer Order Management processes set up in KL Hub with the different models & interfaces
  • Processing of sales and purchase orders from various customers in a timely manner
  • Service contact for assigned countries – monitor order status and provide update information to the countries and customers
  • BL draft checking (for LC orders, 3rd party supplier orders and key customer orders)
  • Manage Insurance Certificate (if necessary)
  • Follow up BL receipt status based on ETD
  • Collection of Original Bill of Lading and other documents from goods suppliers
  • Provide full and accurate required documents to customers
  • Upload / maintain documents in SAP for audit trail
  • Support documents for internal and external audit purpose
  • Register all and follow-up with all non-conformances in the NCM system to ensure a quick and efficient customer response
  • Participate proactively in new workflow for on time & accurate documents
  • Ensure that delivery capability and reliability of all orders
  • Ensure that a minimum internal cycle time of order processing is achieved by improving the process wherever possible
  • Verifying pricing with Marketing and execute & monitor all guidelines implemented
  • Troubleshooting and problem solving
  • Process debit and credit notes wherever applicable (BU)

Requirements

Education

  • Bachelor degree or High Diploma preferably in Business or Supply Chain Management

Working Experience

  • 2-4 years relevant experience in supply chain management, including hands-on experience in order management and shipping document handling

Technical & Professional Knowledge

  • Supply Chain Management / process knowledge, SAP (SD module) experience, operational order management including shipping documentation, foreign documentary trade, good communication skills.

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has about 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at

  • Order Management

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • SAP Order to Cash Functional Consultant

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    SAP Order to Cash Functional ConsultantWe are seeking an experienced SAP Order to Cash (O2C) Functional Consultant to lead the optimization of our end-to-end order-to-cash processes within our SAP environment. The ideal candidate will have a strong understanding of O2C processes and the ability to configure and customize SAP O2C modules to align with...

  • SAP Order to Cash Functional Consultant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    We are seeking an experienced SAP Order to Cash (O2C) Functional Consultant to manage and optimize the end-to-end order-to-cash processes within our SAP environment. The role involves gathering business requirements, configuring the SAP O2C modules, and ensuring seamless integration with other SAP functionalities to improve operational efficiency and...

  • Digitalization Specialist, Order-to-Cash

    5 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Objectives of the Position Digitalization is an integral part in BASF's business. In Financial Order-to-Cash, we drive digitalization and innovation to optimize operational processes that translates to business outcomes and creates better customer experience. This position aims at supporting the Financial Order-to-Cash workstreams to: Collaborate and...

  • Transportation Management

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

  • Operations Manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

    Job Title: Assistant ManagerAt J-Recruit Recruitment Agency, we are seeking a highly skilled and experienced Assistant Manager to join our team. The successful candidate will be responsible for overseeing the operations of our Business Centres, ensuring that they maintain high standards of image, cleanliness, and service delivery.Key Responsibilities:Manage...

  • Operations Manager

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

    Job Title: Assistant ManagerAt J-Recruit Recruitment Agency, we are seeking a highly skilled and experienced Assistant Manager to join our team. The successful candidate will be responsible for overseeing the operations of our Business Centres, ensuring that they maintain high standards of image, cleanliness, and service delivery.Key Responsibilities:Manage...

  • Assistant Accounting Manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan HR2O Asia Sdn Bhd Full time

    Job Title: Assistant Accounting ManagerAgensi Pekerjaan HR2O Asia Sdn Bhd is seeking a highly skilled and experienced Assistant Accounting Manager to join our team in Malaysia. As a key member of our retail finance back office, you will play a crucial role in supporting the day-to-day operations of our business.Key Responsibilities:Monitor and resolve red...

  • Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

    Assistant Manager Job DescriptionAt J-Recruit Recruitment Agency, we are seeking a highly skilled and experienced Assistant Manager to join our team. The successful candidate will be responsible for overseeing the operations of our Business Centres, ensuring that they maintain high standards of image, cleanliness, and service delivery.Key...

  • Accounts Assistant Manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Job Title: Accounts Assistant ManagerTalent Recruit is seeking a highly skilled and experienced Accounts Assistant Manager to join our team in Kuala Lumpur. As a key member of our finance department, you will be responsible for overseeing the full spectrum of company finance operations, ensuring timely and accurate payments, and driving financial growth.Key...

  • Assistant Manager/Manager, Business Finance

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    **Job Summary:** Seeking experienced actuarial professional to lead reporting results, streamline internal processes, and drive strategic initiatives to meet/exceed company's KPI. **Job Description:** As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting...

  • Business Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

    Job Title: Business Operations ManagerJob Summary:We are seeking a highly skilled Business Operations Manager to join our team at J-Recruit Recruitment Agency. The successful candidate will be responsible for overseeing the day-to-day operations of our Business Centres, ensuring that they meet the highest standards of service delivery and image.Key...

  • Regional General Manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time

    Regional General Manager Job DescriptionWe are seeking a seasoned and results-driven Regional General Manager to spearhead our client's operations across Asia. This pivotal role will be responsible for executing our client's strategic vision, overseeing day-to-day operations, and driving key growth targets.Key Responsibilities:Develop and execute strategic...

  • Business Operations Manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Operations Manager to join our team at J-Recruit Recruitment Agency. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our business centre, including sales, promotion, services, inventory management, and payment submission.Key ResponsibilitiesBusiness...

  • Financial Operations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    Job Summary:We are seeking a highly skilled Financial Operations Manager to join our team at Hunters International Sdn Bhd. The successful candidate will be responsible for overseeing the financial operations of our Secretariat and overseas branches, ensuring compliance with all accounting and tax regulations.Key Responsibilities:Prepare and review financial...

  • Business Development Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEER S&R Full time

    Job Title: Business Development ManagerAt SEER S&R, we are seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth and revenue through strategic sales and marketing initiatives.Key Responsibilities:Develop and execute sales strategies to...

  • Head of Account Management

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyRandstad has recently partnered with a MNC company that makes, develops and sells consumer electronics, financial services and gaming hardware. They are looking for the Head of Account Management to be based in their Kuala Lumpur office.about the jobLead the Account Management team within the Global Business Development team of the company...

  • Business Development Manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEER S&R Full time

    Job Title: Business Development ManagerAt SEER S&R, we are seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth and revenue through strategic sales and marketing initiatives.Key Responsibilities:Develop and execute sales strategies to...

  • Assistant Event Manager

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International Full time

    Job Number Job Category Event ManagementLocation Courtyard Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition responsible for the execution of meetings and events and ensuring the implementation of the brand service strategy and...