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Business Operations Manager

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time

Job Title: Business Operations Manager

Job Summary:

We are seeking a highly skilled Business Operations Manager to join our team at J-Recruit Recruitment Agency. The successful candidate will be responsible for overseeing the day-to-day operations of our Business Centres, ensuring that they meet the highest standards of service delivery and image.

Key Responsibilities:

  • Manage daily money submissions and ensure timely processing of orders.
  • Monitor and control Business Centre inventory to prevent exceeding set limits.
  • Conduct training sessions as needed to update team members on company SOPs and policies.
  • Act as the primary liaison between Business Centre's and the company to assist with any operational issues.
  • Regularly update Standard Operating Procedures (SOPs) for reference and compliance purposes.
  • Conduct User Acceptance Testing (UAT) for new sales operations systems/modules.
  • Perform regular stock checks to maintain accurate inventory records.
  • Regularly visit Business Centre's to oversee operations and ensure adherence to set guidelines.

Requirements:

  • Minimum 3 years in MLM or business operations.
  • Experienced in leading a small team.
  • Able to work with minimum supervision.
  • Good interpersonal, problem-solving skills and well organized.
  • Able to conduct training to branch staffs/BCKP operator.
  • Proficient in both verbal and written English, Bahasa Malaysia and Mandarin.