Key Accounts Operations Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time

We are a world-leading smart mobility company looking for a Key Accounts Operations Manager. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.


Responsibilities:

  • Manage daily stock for installation jobs, submit weekly and monthly summary reports, raise purchase orders for overseas parts and headquarters to replenish stock
  • Work with technical teams to ensure IoT device installation and new installation schedules are met within timelines
  • Communicate with customers to schedule the installation of Cartrack systems
  • Handle customer enquiries via inbound calls and email correspondences, escalate issues to relevant departments and ensure proper follow-up
  • Manage and process sales agreements
  • Assist with administrative duties and perform ad-hoc tasks as required

Requirements:

  • Minimum 2 years experience in technical operations roles
  • Computer/IT knowledge, proficiency in PC Windows and Microsoft Office
  • English literacy is an advantage
  • Honesty, integrity and teamwork skills are essential

The estimated annual salary for this role is $60,000-$80,000 depending on experience and location. If you are a motivated and organized individual with strong communication skills, we encourage you to apply.



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