Operations Manager

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia J-Recruit Recruitment Agency Full time
Job Title: Assistant Manager

At J-Recruit Recruitment Agency, we are seeking a highly skilled and experienced Assistant Manager to join our team. The successful candidate will be responsible for overseeing the operations of our Business Centres, ensuring that they maintain high standards of image, cleanliness, and service delivery.

Key Responsibilities:
  • Manage daily money submissions and ensure timely processing of orders.
  • Monitor and control Business Centre inventory to prevent exceeding set limits.
  • Conduct training sessions as needed to update team members on company SOPs and policies.
  • Act as the primary liaison between Business Centres and the company to assist with any operational issues.
  • Regularly update Standard Operating Procedures (SOPs) for reference and compliance purposes.
  • Conduct User Acceptance Testing (UAT) for new sales operations systems/modules.
  • Perform regular stock checks to maintain accurate inventory records.
  • Regularly visit Business Centres to oversee operations and ensure adherence to set guidelines.
Requirements:
  • Minimum 3 years in MLM or business operations.
  • Experienced in leading a small team.
  • Able to work with minimum supervision.
  • Good interpersonal, problem-solving skills and well organized.
  • Able to conduct training to branch staffs/BCKP operator.
  • Proficient in both verbal and written English, Bahasa Malaysia and Mandarin.

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