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Call Centre Officer

3 months ago

Malaysia Wisdom Management Services Sdn Bhd Full time

This job is for a Call Centre Officer (Outbound) tasked with making proactive outbound calls, delivering engaging presentations, and following up with potential clients. You might like this job because of its dynamic nature and the opportunity to collaborate with sales and marketing teams.

RM RM 5000

Full-Time

Job Description
  • Outbound Calling: Proactively conduct outbound calls to a targeted group of prospects with the goal of setting up meetings.
  • Presentation Skills: Conduct engaging and informative company profile presentations via Zoom to potential clients, showcasing our products/services.
  • Follow-Up: Diligently follow up with leads post-Zoom presentation to address any queries and push for conversion.
  • Ad-Hoc Tasks: Be willing to take on additional responsibilities and perform other tasks as assigned by the superior or management, ensuring flexibility and team support.
  • Team Collaboration: Work closely with the sales and marketing team to refine calling strategies and approaches based on feedback and performance metrics.
Job Requirements
  • Proven experience in a call centre or a similar sales/customer service role is preferred.
  • Excellent communication skills, with a fluent command of English (verbal and written). Proficiency in other languages is a plus.
  • Strong presentation skills with the ability to engage and persuade potential clients.
  • Proficient in using computer applications, including microsoft office, and comfortable with conducting presentations over Zoom.
  • Highly organized, with the ability to multitask and manage time effectively.
  • Positive attitude, team-oriented, and a self-starter who can work independently.
Skills

Call Center Experience

Cold Calling

Presentations

Public Speaking

Lead Management

Lead Follow-Up

Company Benefits Company Trip & Team Building

Refresh and Recharge

KWSP & SOCSO

KWSP & SOCSO Contributions

Performance Bonus

High & Attractive Employee Performance Reward System

Hopitalization and Medical Benefits

Gadgets Allowance

Time to change your handphone

Additional Info Experience Level

1 - 3 Years of Experience

Junior Executive

Job Specialisation Company Profile Wisdom Management Services Sdn Bhd

Wisdom Management Services Sdn Bhd, a distinguished member of the Wisdom Group of Companies, exemplifies excellence in providing comprehensive B2B advisory services, with a specialization in General Insurance. Established to meet the evolving needs of businesses in Malaysia, our company has carved a niche in the realms of risk and cost management, delivering tailored advisory solutions that drive client success.

Our Expertise: Our team at Wisdom Management Services is comprised of highly trained professionals with deep expertise in risk and cost management. We pride ourselves on our rigorous approach to understanding client needs through extensive investigations, ensuring that our advisory services are precisely aligned with each client's unique requirements.

Client-Centric Approach: At the heart of our operations is a steadfast dedication to client satisfaction. We engage closely with our clients to identify their specific needs and challenges, allowing us to formulate and implement solutions that not only meet but exceed expectations. Our commitment to excellence ensures that every client receives personalized, effective, and efficient service.

Comprehensive Advisory Services: Wisdom Management Services offers a wide range of advisory services tailored to the business-to-business sector. Our expertise in General Insurance enables us to provide robust risk management solutions, helping businesses mitigate potential threats and navigate complex regulatory environments. By focusing on cost management, we assist our clients in optimizing their financial performance and achieving sustainable growth.

Part of a Larger Vision: As part of the Wisdom Group of Companies, established in 1994 with a legacy of excellence in electrical services and infrastructure development, Wisdom Management Services benefits from a rich heritage of innovation and quality. This affiliation strengthens our capabilities and broadens our perspective, allowing us to leverage the group's extensive resources and industry insights.

Our Commitment: Wisdom Management Services is committed to continuous improvement and staying abreast of the latest industry developments. We leverage state-of-the-art knowledge and technology to enhance our service offerings, ensuring that our clients receive the most advanced and effective solutions available.

Conclusion: With a focus on delivering exceptional advisory services in General Insurance, risk management, and cost optimization, Wisdom Management Services Sdn Bhd stands as a trusted partner for businesses across Malaysia. Our client-centric approach, coupled with our unwavering commitment to excellence, defines our identity and drives our mission to support the success and growth of our clients.

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