PE - Service desk - Cantonese

Job Title:PE - Service desk - CantoneseJob Location:KL, MalaysiaJob Summary:Providing technical first level support for multiple projects. Receiving end user calls Provide first level resolutions for EUC and Business Applications Ticket creation/Categorization / Prioritization Ticket escalation to respective Support Group Incident resolution and recovery for...

Job Title: PE - Service desk - CantoneseJob Location: KL, MalaysiaJob Summary:Providing technical first level support for multiple projects. Receiving end user calls Provide first level resolutions for EUC and Business Applications Ticket creation/Categorization / Prioritization Ticket escalation to respective Support Group Incident resolution and recovery...

Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...

Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...

Service Desk Analyst (Cantonese Speaking) This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possibleResponsibilities:Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

Position: IT Support - L1 Service DeskRequired:years of experience in supporting enterprise technologies or equivalent Customer service experience- intermediate knowledge skills of L1 service desk support/ L1 Technical Support Microsoft Office Apps, Snow ticketing tools Education Level Diploma or higher or equivalent experience Strong English and Mandarin...

Kuala Lumpur, Malaysia Tech HiringJob Description:Service Desk Support L1Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. Langauage preferred: Thai speaker...

Elite Asia is looking for qualified translator or transcriber who has fluency in 3 languages Cantonese, Chinese/Putonghua & English to help us for remote transcription with specific time.Brief project:Talent will be assisting for arbitration hearing transcription (remote) and the job-desk is to transcribe and translate into 3 languages (Cantonese,...

Job Title: IT Service Desk AnalystJob Type: 12 Months, ExtendableJob Location: Kuala LumpurJob Description:Responsible for the execution and delivery of IT Helpdesk services, project delivery and enduser service excellence.Ensure reported cases are properly closed and meet the SLA between IT and business.Attend tickets on ID/Access management. This covers ID...

Graduate with Minimum 3+ years of experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: o Owning overall responsibility for Incident and Service Request process handling on the Service Desk o Liaise...

Responsibilities of the Role: Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues. Troubleshooting to identify hardware or software products that are defective. Advice & educates customers through combination of experience & guideline documentation to ensure a solution to their technical...

Company DescriptionAt NEXTDC we have been building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are establishing a new data centre in KL, meeting the...

Do you have Service Desk Operation Manager experience, and are you seeking a new job? Cognizant is recruiting a Service Desk Operation Manager, and the role comes with an excellent salary and benefits package.As a Service Desk Operation Manager, you will handle a 13-member Service Desk team, receive transition from the previous shift's manager and discuss...

Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyRole Overview and ObjectivesThe Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely mannerThe core objectives and responsibilities of the...

Language: Traditional Cantonese+ English (Local only)Customer Service RepresentativeRequirement: Degree/Diploma holderMUST have Airlines Customer Service experience with good English communication skillsSalary: From RM4,000.00 per monthEducation: Diploma/Advanced Diploma (required)Language: Cantonese (required) English (required)

Service Desk Knowledge Manager (Japanese Language)Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing...

Job Description IT Service Desk TechnicianSummaryDo you have a passion for solving a variety of technical issues? Are you enthusiastic and process-driven? Do you love working with others to find solutions? If this interests you, we are looking for a Service Desk Technician with a real desire to provide our internal customers with the highest quality of...

Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing by defining, supporting, and encouraging the use...