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Backup Administrator

4 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia hktservice Full time

Job Descriptions:

Backup Administrator:

In this role, you are responsible for supporting the backup operation of client's network. You will also involve in new project implementation. You must possess hands-on experience in backup solutions and architecture.

You Will:

  • Administer the backup and restoration using TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup and data Domain applications.
  • Monitor scheduled backup jobs and troubleshoot issues (server and client side) to ensure success or take remedial action for missed and failed backup jobs.
  • Work with Backup and Restoration Team and relevant parties in troubleshooting backup jobs issues on platforms (Oracle, SQL Server, Windows, VMware, and UNIX servers).
  • Makes recommendations on improvements and/or new systems required to meet business needs and future capacity.
  • Install, maintain, update and administer TSM, Netbackup, Backup Exec and VEAAM Backup applications.
  • Create and update documentation including daily and weekly backup reports.
  • Create Incident and Change request tickets via ITSM Remedy.
  • Respond to email alerts and assigned ITSM Remedy tickets providing timely status updates to relevant parties.
  • Ability to provide 24x7 rotating on-call support.
  • Expected to work during off-peak hours on system activities (e.g. patching, upgrade, server shutdown)
  • Review and update business SLA's documents.
  • Participates in annual systems DR drill activities performing the assigned task for Backup and Restoration Team

You Bring:

  • Bachelor's Degree in IT or Computer Science or equivalent
  • 5-7 years working experience in Backup and Storage.
  • Experience and familiar with TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup software (to perform backup and restore for VM/DB/FS).
  • Experience to install and configure TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup Networker client and module at client server site multi-platform (Windows/Linux).
  • Experience to analyze backup/restore error and perform troubleshooting.
  • Experience to perform regular Networker Backup server maintenance and performance tuning for Networker Backup and Schedule.
  • Ability in developing technical standards and standard operating procedures.
  • Practical experience in disaster recovery and high availability environment.
  • Strong communication and writing skills in English and able to converse in Cantonese.

Preferred Skills:

  • Experience and familiar in multi-platform OS (Windows/Linux).
  • Familiar with EMC Data Domain and Unity SAN Storage is advantage.
  • Technical experience in Commvault backup solution is a plus point.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request