Oliver Wyman

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Oliver Wyman Group Full time

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. Twitter @OliverWyman.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity

Job Overview

OW is seeking a Talent Manager (Staffing/Resource Management) interested in joining an expanding talent management function and fast-growing region. Our Talent Management function is at the heart of the business, we work with our project teams and consultants to make sure that the right people are in the right place at the right time.

This role will work closely with the Lead Staffing & Talent Manager for South East Asia to manage all aspects of the talent life cycle from consultant onboarding to exit management. You will be focused in the Malaysia, Indonesia and Thailand markets. One of your main responsibilities will be to manage the staffing project life cycle including understanding the needs and wants of the consultants under your charge and matching these to the correct project so that we can best serve our clients.

In addition, you will also support in understanding supply and demand gaps across the market at any time. You will help to remove any blockers and identify trends with the aim of designing and implement processes to better facilitate smoother/ more efficient deployment of our people.

Interested individuals should have extraordinary intellectual capability, curiosity, maturity, and judgment, as demonstrated by their professional experience and extracurricular responsibilities. They should be a skilled problem solver, negotiator and confident in their ability to resolve conflict.

The success of our business lies with our people. OW runs a high touch talent management model with strong global connectivity. The firm is in an exciting phase of growth in the region with a constant focus on improvement through our people. The role is a great opportunity to work in a fast paced and international environment, within a team that has extremely close connection with the business.

Key Responsibilities

  • Manage the project staffing (resource allocation) process for consulting staff, in conjunction with leadership, communicating decisions to the consultant population.
  • Manage the weekly allocation of business development for consulting staff, communicating decisions to the consultant population.
  • Work with the regional Talent Coordinator to ensure the staffing system is updated in a timely manner in-line with the weekly staffing process.
  • Act as an advisor on staffing challenges to ensure decisions on teams optimally balance the needs of the client, firm and individual.
  • Prepare and manage staffing reporting for the market such as.
  • Weekly staffing pipeline, utilization, project reviews, time variance reporting and follow-up etc.

Experience Required

  • 3+ years' experience in human resources, ideally with background in a consulting/professional services firm.
  • Background in resource allocation is advantageous.
  • Excellent communicator with strong relationship building, stakeholder management and negotiation skills.
  • Ability to achieve consensus in the face of numerous, and sometimes diverse, opinion.
  • Creative, strategic thinker, who continually seeks ways to improve the way things are done, whilst keeping in mind the details.
  • Solutions oriented with the ability to think clearly and logically within an ever-changing and fast paced environment.
  • Proactive multi-tasker who is credible and highly professional.
  • High intrinsic motivation and desire to succeed with ability to 'roll up his/her sleeves' to get the job done.
  • A high-performing team player able to function independently, but collaboratively.
  • Genuine interest in the development and career success of consulting staff.
  • Support the performance management, career review, career planning, promotions, and compensation processes for consultants.
  • Manage and advise on talent programs, e.g. flexible working arrangement, work-life sustainability, mentorship, business school sponsorship etc.
  • Keep "finger on the pulse" on consultant satisfaction and morale. Surface issues and concerns appropriately and diplomatically to relevant parties.
  • Contribute to the continual improvement of HC initiatives both regional and globally, often via working group representation on various HC and talent management initiatives.
  • Experience in Microsoft Office Suite, Resourcing/Staffing Systems (i.e Certinia) or HRMIS (i.e. Workday, Tableau) would be an added advantage

What We Offer

  • Growth culture: Extensive learning & development opportunities, annual performance review process & discretionary performance bonuses.
  • Inclusive and diverse workplace culture: dedicated Inclusion, Diversity & Belonging team, and passionate employee resource groups.
  • Comprehensive benefits: From day one of employment, you'll have access to a full array of
  • benefits for your financial, health and well-being.
  • Work-Life Balance: We support a healthy work-life balance for our employees, recognizing the important of personal time and fulfilment outside of work, including a hybrid working model.

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