Supervisor - IT Product Support

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia MMC Corporate Full time

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala LumpurOffice in Q Sentral:

Specialist - IT Product Support (Full Stack Applications)

What can you expect?

  • Be a part of a global operation team
  • Elevate your IT processing knowledge
  • Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

  • Participate in regional projects
  • Career Development and Training Opportunities

We will count on you to:

  • Responds to incidents within SLA
  • communicates and follows up with colleagues on all incidents and requests.
  • Escalates incidents and questions to appropriate support groups.
  • Uses corporate incident management system to record and track
  • Provide technical applications support across a range of technologies including but not limited to Java, Kubernetes, Mongo DB
  • Take ownership of end user incidents providing effective communication and resolution

What you need to have:

  • Bachelor's degree or equivalent and 3 years of experience in supporting full stack applications
  • Excellent technical trouble-shooter
  • Must have debugged large applications from full stack perspective
  • Database knowledge writing complex SQL queries in any RDBMS tool (Oracle or anything similar)
  • Expertise in supporting applications based on JSP and Servlet, Apache Struts framework, Java, Springboot, .NET, REST Api's, Angular
  • Experience supporting Containerized applications

What makes you stand out:

  • Strong interpersonal skills in order to work with Technical and Non-Technical personnel
  • Good communication and interpersonal skills
  • Demonstrate ability to be flexible with working hours, to react to situations within the App Support environment
  • Being team oriented

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy, and people. The Company's 81,000 colleagues advise clients in 130 countries. With annual revenue over $19 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law


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