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Manager – Billing
1 month ago
Marsh & McLennan Asia Business Services Sdn Bhd is seeking candidates for the following position based in the Kuala LumpurOffice in Q Sentral:
Manager – Billing (Broking Operations)
What can you expect?
- To be part of the Shared Service to support Hong Kong Market
- Interact diverse colleagues and stakeholders from various line of business within MMC
What is in it for you?
- Participate in projects
- Career Development and Training Opportunities
We will count on you to:
- Responsible for the backend processing operations of Broking team with specific focus on Invoice to Cash processes
- Managing stakeholders by partnering and influencing them on business
- Manage SLAs on accuracy, productivity, and turnaround time per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries
- Effectively drive a culture of adherence to policies & procedures as per organization's standards and laid out SOPs
- Undertake ad-hoc assignments/any other tasks by regional office or Group/Audit activity
- Continually monitor & review current practices processes and where necessary make recommendation in respect of enhancements
What you need to have:
- A Degree holder in Accounting, Finance, or related fields
- Minimum of 10 years working experience out of which 5 is in a managerial role
- Experience in operations in Insurance / financial services/ off-shore processing organizations with proven track record in service delivery
- Shared service operations or BPO experience in Invoice to Cash process and dealing with regional / onshore stakeholders
- Managed a team of 10-15
What makes you stand out:
- Experience supporting shared service operations
- Good command of spoken Cantonese and English, written English
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information
- Transition / migration experience of large processes
- Experience in dealing with regional / onshore stakeholders
- Experience in handling insurance operations, specifically Invoice to Cash process
Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.
Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
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